Doug Foreman Email & Phone Number

Kure Beach, NC, US

Minneapolis, MN, US

• Supported the overall channel strategy for the small business segment to achieve financial targets, expand the small business banking client base and increase client depth. Coordinated activities supporting the small.
• Facilitated the refinement and launch of branch protocols for engaging with small businesses resulting in a 16% improvement in the share of loans produced by small business bankers and 20% in merchant services sales.
• Partnered with the deposit product team to generate $1B in Money Market production and $250M in operating accounts in 10-week sprints.
• Coordinated the Implementation of a tiered, portfolio model for Small Business Specialists which contributed to a 15% year over year improvement in serving the target segment clients.

Minneapolis, MN, US

Managed the transition of a large Global Treasury Client from Union Bank payments platforms to U.S. Bank earning a prestigious Enterprise Collaboration Award.

Chiyoda-ku, Tokyo, JP

• Drove organizational transformation through process optimization and strategic solution enablement. Ensure strategic objectives are met through enterprise capabilities that optimize business processes, create a culture.
• Created holistic cross-sell solution to close gaps in people, process and technology resulting in $1.1M of forecasted revenue.
• Constructed sales, operational, and recognition reports and dashboards for targeted coaching and increased transparency.
• Project managed a Wealth Management real estate credit project driving over $6M of additional revenue.
• Facilitated strategic multi-business effort to transform sales, implementation, and servicing of treasury products to support a $20M incremental revenue target.
• Designed an end-to-end operating model for the Business Data team with improved efficiencies and client experience through transformational people, process and technology enhancements.

Charlotte, NC, US

Created and communicated performance improvement solutions that drove process efficiencies and improved small business field sales results.

Charlotte, NC, US

• Provided leadership to strategically implement, manage, and improve a new sales platform for small businesses between $250,000 and $5,000,000 in revenue. Managed sales enablement and sales operations related initiative.
• Partnered in launching and managing a small business sales channel achieving 125% of sales goal and $100M in revenue.
• Led a portfolio of sales, service and operations initiatives to enable 435 small business bankers.
• Created “Referral Playbook” to increase referrals to the Broker Dealer organization.
• Increased referrals to Mortgage by 80% and Merchant by 125% of goal through process improvement.
• Awarded the Partnership Award for effective collaboration across business lines and support units.

Charlotte, NC, US

Responsible for integrating strategies across consumer, small business, and mass affluent customer segments to improve the customer experience while optimizing revenue and expense. Developing several initiatives supporting our Customer Lifecycle Strategy creating 875,000 incremental Primary Customers.

Charlotte, NC, US

Successfully managed 42 retail banking centers and aproximately 350 associates. Responsible for sales, customer experience, expense management and HR activities. Managed two separate markets in Virginia and North Carolina.

Charlotte, NC, US

Quality and Productivity Executive serving as a Six Sigma Black Belt on multiple sales/marketing projects. Obtained the Best of Six Sigma Award at Bank of America for creating the Sales Process for our DeNovo sites.

Charlotte, NC, US

Partnered with the eCommerce team to build customer-facing enhancements. Ensured the Consumer and Maass Affluent customer segment's strategies were represented in technology products

Charlotte, NC, US

Responsible for marketing and developing new distribution points for P&C. Launched online, binding P&C insurance.

Charlotte, NC, US

Executed marketing initiatives and pricing decisions for Consumer Bank in Texas, Oklahoma and New Mexico

Charlotte, NC, US

Converted the sales and service technology platforms for Texas. Determined product pricing and associate processes to ensure customer and associate satisfaction.

Charlotte, NC, US

Managed branches and markets in all aspects of retail banking. Established in-store banking in the Texas market.