Forest Smith Email & Phone Number

Manage training sale activities for the northwestern region of the U.S. Translate customer needs to deter mine appropriate standard or custom classes to meet those needs. Construct, issue, and follow up of contracts for training classes. Schedule public, on-site, and hosted training classes for telecom, data, utility, and contractor businesses. Coordinate.

Joliet, IL

Deliver basic telephony, digital-in-the-loop, DS1/T1, DS3/T3, Fiber Networks, and SONET hands-on training courses to telecom technicians/engineers at phone companies and other companies with similar missions.

Joliet, IL

Designs and executes sales lead generation activities for a technologies integrator using direct mail, e-mail, advertising, telemarketing, educational events, web marketing. and other methods. Distributes and follows up leads for four sales groups.Drives incremental sales revenue through a customer contact program.

Designed company colateral. Designed and executed lead generation efforts including direct mail, educational events, telemarketing. Supervised call center. Developed tools and processes for sales actions.

Utilized a consultative sales methodology to interview prospective Fortune 1000 clients, translated clients' network training requirements to match up with training seminars to meet those needs. Set sales record in 2000 by selling 153% of goal despite the telecommunications down turn and Y2K. Customized course modules to meet unique requirements.Developed.

Responsible for all marketing communications to include colateral, product documentation, sales guides, print advertising, training courses and supporting documentation. Produced product videos. Developed and taught courses for product support and as a line of business.

Computer Systems Networking And Telecommunications

Computer Systems Networking And Telecommunications

Communication And Media Studies

General Studies

General Studies

Education record