Forhad Anam Email & Phone Number

Bangladesh

Dhaka, Bangladesh

█ Automated card business processes at National Bank Limited, covering applications, customer profiles, balance calculations, suspense records, email statements, and regulatory reports (CIB, CL) for enhanced efficiency.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:█ Led seamless migration of 100,000 NBL customers' debit and credit card data, ensuring retention of both legacy and new customer information. Developed MIS system for transaction and payment records.

Dhaka

█ Resolved unstructured medical information by building an Azure data warehouse platform and consolidated over 1 million patient records.█ Connected 10 state offices through a cloud application and reduced the 48-hour medical record collection process by merging 25+ EMR systems into a single database.█ Performed engagement with customers, product end-users, and product managers to comprehend the business requirements and work processes.█ Undertook complex use cases, functional requirements, user stories, and acceptance criteria to build the project requirements.█ Persuaded projects through weekly sprints, daily SCRUM meetings, and project charters.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:█ Procured cold chain devices for a Fortune 500 firm by sourcing vendors, creating a technical white paper, and finalizing the procurement analysis based on device features and vendor comparisons.

█ Managed a Mobile application-based microfinance System for the Ministry of Social Welfare. Connected 4 million marginal population across Bangladesh.█ Led a group of 15+ engineers to manage the development of internal and external products, as well as financial technology services.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:█ Implemented a local SMS gateway in association with 4 telecom companies, which now produces 2 million SMS messages each day.

93 B, New Eskaton Road, Dhaka-1000

█ Reduced the payment gateway integration lead time to 2 days by resolving process automation, and onboarded over 200 merchants within 6 months of installation.█ Accomplished the development of 8+ different language-based plugins to automate the payment gateway integration.█ Enhanced the SMS gateway integration and automated the operation by implementing 10 different language-based APIs.█ Using a daily Scrum meeting process empowered to accomplish more than 50 e-commerce web development projects.█ Created the client-based project's BRD, SRS, SLA, AMC, and User-Manual documentation.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:█ Coordinated the connection of the Indian VISA application center database with 17 remote local PC servers in Bangladesh and monitored the development of a web application for online visa fee payment.█ Led a successful project for the University of Dhaka's IBA and FBS departments, developing an online admissions application system. Managed 3,000+ concurrent user hits, integrated online application and payment, and enabled real-time SMS and email result notifications.

Silver Tower (9Th Floor), Circle-1, Gulshan Avenue, Dhaka

█ Executed a service agreement with four IPLC carriers to implement international voice calls.█ Effectively managed the supply chain of essential equipment for IIG, IGW, and ICX while working with HUAWEI.█ Involved in the vendor selection process for IGW, IIG, and ICX project implementation.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:█ Managed offshore Voice Call PoP implementation in Singapore and London in collaboration with Huawei Engineering Team and third-party provider. Ensured adherence to timelines, quality standards, and successful commissioning.

Silver Tower (9Th Floor), Circle-1, Gulshan Avenue, Dhaka

█ Designed the IIG operation's NTTN transmission facility.█ Mapped for the nationwide planning of 700+ future BTS rollouts.█ Research and development on modern online products and packages were examined.█ Strategic assistance in developing ICT industry channel partners across the country.█ Technical assistance for outdoor advertising campaigns, exhibitions, and trade shows.

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Science (B.Sc.), Computer Science And Engineering