• Manage and guiding the daily operations of IT department along with analyzing workflow, establishing priorities, developing standards and setting deadlines. • Taking care of the whole IT operation for all seven units (SBU) of Metrocem group. • Currently developing a web based custom ERP software along with an Android Mobile Application for tracking sales, collection and delivery module for the whole company.• Coordinate with all head of the departments and take their inputs to improve the technology solutions and implementation by conducting monthly meetings with top management and discuss the progress of IT department performance.• Advise, develop and establish IT policies, strategies and systems to support the implementation of strategies approved by top management that matches the best which identifies the future direction of the use of technology within the organization to drive efficiencies for meeting business objectives.• Negotiate, procure, purchase and handle all IT vendors of every IT material used by the whole organization along with AMC, SLA, support agreements and review accordingly for ensure cost effectiveness. • To manage the IT budgets achieving Value for Money. Preparing financial budgets and presenting proposals to top management. Report on expenditure for every month by informing top management. • Ensure compliance with relevant legislation including the Computer Misuse Act, the Data Protection (as applicable to IT usage) and report to top management. • Identify the need for upgrades, configurations or new systems and report to top management. • Ensures high availability and acceptable levels of performance of mission critical hardware resources. Monitors and tunes systems to achieve optimum performance levels.• Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up along with disaster recovery plan.

• Create a vision for ICT within the organisation, communicate it to employees, lead, guide and motivate the IT team to achieve the vision. • Leading and guiding a team with 7 members of IT. • Providing technical support to every department, conducting weekly meetings with management and users to discuss the status for peaceful workflow of the IT system and for the ERP software. • Visiting factories and taking actions to solved all technical problems related to IT department. • Analyze the business requirements of all departments to determine their technology needs. • Direct, administer and manage the day-to-day operations of the total IT operations. • Develop an ICT strategy approve by the top management, which identifies the future direction of the use of technology within the organisation to drive efficiencies. • Advise and establish IT policies and systems to support the implementation of strategies set by top management. • To identify solutions and opportunities to improve organisational performance of IT. • Negotiate, manage and monitor of contracts for ICT services provided by enlisted vendors and suppliers. Manage the relationships with enlisted vendors and suppliers for the purchase & procurement of every IT materials such as hardware, software and other peripherals from enlisted vendors and suppliers. • To manage the IT budgets achieving Value for Money. Preparing budgets and presenting proposals for capital projects to top management. • Ensure compliance with relevant legislation including the Computer Misuse Act, the Data Protection (as applicable to IT usage) and report to top management. • Identify the need for upgrades, configurations or new systems and report to top management. • Ensures high availability and acceptable levels of performance of mission critical resources. Monitors and tunes systems to achieve optimum performance levels.• Perform daily backup operations.

• Working with different Linux flavours such as Debian, CentOS, Fedora and Ubuntu as per client requirements. • Working on many Linux based cloud server such as AWS EC2, Akamai, SoftLayer, Go Daddy, Bluehost, Digital Ocean, Linode, VPSDime for creating platform or server infrastructure for deploying client web application. • Manage and troubleshoot different different problems of customer servers for maximum up time for server and optimizing server performance.

• Directing all aspects of daily IT operations to all individuals team members and ensuring smooth IT functioning. • Managing a 4 members IT team. • Ensure that the network and the infrastructure are up and running and as a whole provides a high degree of reliability and availability for both HQ and industrial factory. • Create and maintain Information Technology strategy, IT policy & guideline as per company laws. • Providing Technical Support to every department, conducting weekly meetings with management and users to discuss the status for peaceful workflow of the system. • Analyzes complex issues required by the users and recommends technical solutions. • Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions. • Determine problem areas that exist in the team and identify opportunities to improve the team skill set. • Monitored the network (LAN / WAN / Wi-Fi) environment including routers, switches, firewalls, VPN, Data connectivity and Internet access along with other 4 branch offices. • Manage & maintain ERP system along with ERP database and Tally database. • Visiting different factories and taking actions to solved all technical problems. • Dealing with different IT vendors. Managing IT budgets by informing top management. • Participates on all hardware and software evaluations and maintains vendor contracts. • Manage & maintain of CCTV Camera (IP camera) and Access control systems (Employees Attendance via face recognition). Also monitor vehicle-tracking system for maintaining geo fence. • Respond to phone calls from internal users and take necessary actions. Responsible for grooming and mentoring the team. • Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up.

• Manage the day-to-day operations of the network and other system component such as workstations, router, firewall, switch and server (Linux & Windows Server 2012). • Plan, design, configure and deploy LAN, WAN, IT services including email server in Linux with DHCP, Qmail and antispam service like spamassassin and clamav antivirus, Firewall by iptables and other compatible hardware, site to site VPN solution in Cisco and other standard VPN enabled device, WiFi solution for SOHO and enterprise networks, and also administer those services. • Commissioning & deploying different Linux And Windows based servers on Local Area Network (LAN in house) or in cloud as per requirements. • Managed and maintain windows server for AD, AD group policies, Security, File servers, Application servers by using Windows Server 2012. • Applies update revisions to system firmware and software for the latest version. • Improve overall performance by system monitoring and tuning systems to achieve optimum performance levels. • Ensures high availability and acceptable levels of performance of mission critical resources. • Prepare and maintain configuration documentation in knowledge base server of the company. • Ensures that records of system downtime and equipment inventory are properly maintained. • Perform periodic performance reporting to support capacity planning. • Working hand in hand with project managers / Team Lead / Technical Lead to provide technical support to the software development team. • Pushing client project source code to LIVE / Production server by using git. • Creating technical support ticket by using Atlassian Jira system. • Dealing with different enlisted vendors. Works with vendors to assist support activities. • Handling purchase & procurement of every IT materials such as hardware and software. • Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up.

• Manage the day-to-day IT operations of the network and other system component such as workstations, router, firewall, switch and Linux servers mostly Ubuntu. • Manage and maintain LAN, WAN, IT services including DHCP, FTP, Web Server, Firewall by iptables, site to site VPN solution in Cisco and other standard VPN enabled device, WiFi solution for an enterprise networks, and also administer those services accordingly. • Improve overall performance by system monitoring and tuning systems to achieve optimum performance levels. • Ensures high availability and acceptable levels of performance of mission critical resources. • Use of Juniper Layer 3 POE Switch (Ex 2200), Juniper Wireless Controller (WLC 800), Juniper wireless access point (WLA 522), Juniper firewall (SSG 350M) & Array APV 1600 Load Balancer, Online UPS (K Star) and KVM switch (5 Way). • Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up.

• Manage the day-to-day IT operations of the network and other system component such as workstations, router, firewall, switch and Linux servers mostly Ubuntu. • Administering all IT operations for India & Pakistan. • Maintaining Disney SAP system for Bangladesh, India & Pakistan. • Plan, design, configure and deploy LAN, WAN, IT services including DHCP, FTP, Web Server, Firewall by iptables, site to site VPN solution in Cisco and other standard VPN enabled device, WiFi solution for an enterprise networks, VC Device (Polycom hdx 7000). • Commissioning & deploying different Linux based servers on Local Area Network (LAN in house) or in cloud as per requirements. • Applies update revisions to system firmware and software for the latest version. • Improve overall performance by system monitoring and tuning systems to achieve optimum performance levels. • Ensures high availability and acceptable levels of performance of mission critical resources. • Ensures that records of system downtime and equipment inventory are properly maintained. • Working hand in hand with project manager / Team Lead / Technical Lead to provide technical support to the software development team. • Pushing project source code to LIVE / Production server by using SVN. • Providing different service access to company employees such as e-mail accounts, VPN, LDAP etc and also creating technical support ticket by using Atlassian Jira system. • Use of Juniper Layer 3 POE Switch (Ex 2200), Juniper Wireless Controller (WLC 800), Juniper wireless access point (WLA 522), Juniper firewall (SSG 350M) & Array APV 1600 Load Balancer, Online UPS (K Star) and KVM switch (5 Way). • Dealing with different enlisted vendors. • Handling purchase & procurement for hardware and software. Managing IT budgets.• Maintain of CCTV Camera (IP camera) and Access control systems (Employees Attendance) and send the attendance report daily to HR. • Perform daily backup operations.

• Manage, maintain, troubleshot & upgrading network (LAN, WAN, Wi-Fi). • Working hand in hand with project manager / Team Lead / Technical Lead to provide technical support to the software development team. • Deploying Ubuntu (LTS) based Linux servers like web & database on local area network for meeting the demand of the software development team. • Use of Cisco wireless Access Point and Cisco SMB switch. • Improve overall performance by system monitoring and tuning systems to achieve optimum performance levels. • Ensures that records of system downtime and equipment inventory are properly maintained. • Dealing with different enlisted vendors. Works with vendors to assist support activities. • Handling purchase & procurement of every IT materials such as hardware, software and other peripheral. Managing IT budgets by informing operation manager. • Providing different service access to company employees such as e-mail accounts, VPN, LDAP etc and also creating technical support ticket by using Atlassian Jira system. • Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up. • Active participation on daily company operations.

• Manage, maintain, troubleshot & upgrading network (LAN, WAN, Wi-Fi). • Working hand in hand with project manager / Team Lead / Technical Lead to provide technical support to the software development team. • Deploying CentOS and Ubuntu based Linux servers on local area network for meeting the demand of the software development team. • Improve overall performance by system monitoring and tuning systems to achieve optimum performance levels. • Ensures high availability and acceptable levels of performance of mission critical resources. • Use of Cisco wireless Access Point and Cisco SMB switch. • Ensures that records of system downtime and equipment inventory are properly maintained. • Dealing with different vendors. Works with vendors to assist support activities. • Handling purchase & procurement of every IT materials such as hardware, software and other peripheral. Managing IT budgets by informing operation manager. • Providing different service access to company employees such as e-mail accounts, creating technical support ticketing system by using Atlassian Jira system. • Perform daily backup operations, ensuring all required file, databases, device configuration files and other system data are successfully backed up.

• Managing a team of 2 IT Engineers with a 70 workstations computer network, which contains fiber optics, UTP & Wi-Fi networks. • Responsible for installing, configuring and maintaining all network and system components like Layer 2 switches, routers, Wi-Fi routers, desktop & laptop PC. • Designing and implementing strategic plans to ensure IT infrastructure meets existing and future requirements. • Develop and implement policies and procedures for computer systems operations and IT act as per company policy. • Administrating Windows Server 2008 R2 for file server. • Managing Internet bandwidth by using MikroTik Router. • Regular maintenance tasks including log reviews, operating system patches, anti-virus updates and backup of mission critical databases (ERP System). • Configure, troubleshoots & backup Microsoft Outlook / Outlook Express for each workstation for each individual e-mail accounts. • Manage & maintain of CCTV Camera (IP camera) and Access control systems (Employees Attendance). • Respond to phone calls from internal users and provide technical support. • In case of complex issues, explore the problem and advise appropriate solutions.

• Manage, maintain & troubleshoot Fedora 5 based Linux server for the purpose of mail, proxy (Squid), gateway, DNS (BIND), FTP (VSFTP) / File server (Samba), DHCP (With MAC Address binding) etc. • Installing Fedora Linux server with Webmin for clients to meet client’s requirements. • Perform Internet bandwidth monitoring via MRTG graph and create report for top management. • Reviewing system and application logs. • Internet bandwidth / Packet shaping by using HTB. • Writing simple bash script for NAT, security and routing by using iptables. • Create, change, and delete mail server user accounts as per request. • Perform regular security monitoring to identify any possible intrusions and report it to seniors. • Provide phone support to the customers for solving technical problems. • Perform daily backup operations, ensuring all required files are successfully backed up.