Form + Field promotes joy and well-being through the design of empathetic and creatively integrated interiors. With an emphasis on art, architecture, and eclectic modernism, the firm cultivates every project as a partnership.formandfield.com

Led consumer mobile app development Jan-July 2016. Prior to 2016, led merchant web apps product development, including dashboard and messaging tools. FiveStars is the rewards program for small businesses that’s proven to bring customers back more often. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship. In 2015, FiveStars drove 35 million in-store visits across over 10,000 local businesses in the U.S. and Canada. Over 10 million consumers use FiveStars to have exceptional experiences with local businesses. To-date FiveStars has raised $105 million from top-tier investors including HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator.

Created new products and experiences for charging purchases to your mobile phone bill.• Led design, implementation, and global rollout of a single click payment flow thatincreased conversion by 27%.• Scaled global customer acquisition program that acquires new PayPal users via the carrierbilling payment flow for less than $2 each.• Led from conception to launch a new subscriptions product in France that opened new verticalsand was expected to double the country’s total payment volume to $10M.• Designed and launched new Customer Care Console combining the functionality of fivedifferent tools into one, thus increasing customer service productivity.

• Led cross-functional team with over 20 members to deliver new component introductions across the entire portfolio of workstations, working closely with Product Marketing Managers to optimize schedule and offerings.• Reduced workload by 50% for two R&D software groups without affecting marketcompetitiveness by gathering input and gaining support from program team and management.• Improved process and documentation design to reduce collective meeting time by 500 workhours per year, representing a 50% reduction in meeting time.

• Led mechanical design for three workstation programs and thermal design for six in collaboration with East Asian suppliers and manufacturers.• Implemented first ever CPU liquid cooling solution for a workstation computer and published mini white paper.• Awarded Hewlett-Packard STAR Award for Significant Business Impact.• Promoted twice in 2.5 years.