Customer service, sales and business process management professional with over 16 years of experience specializing in sales, product and people management. Regarded by peers and senior management for leadership, integrity and process implementation. Aptitude for processing and interpreting data and identifying outliers, trends and areas of improvement. Able to develop comprehensive action plans to achieve metric goals and assure task completionComputer repair maintenance and consulting.Specializing in hardware repair, operating system stability and network engineering. Clients ranging from Hone.inc & DW-LINK Engineering design firms to St. Andrews Society of Richmond,local nonprofit ranging from enterprise server setup to basic web design.
Listed skills include Process Management, Customer Service, Sales Management, Sales, and 46 others.