Forrest A. Email & Phone Number

United States

Global Deal Desk

Remote

I led global, cross-functional projects that were designed to impact the way salespeople interact with sales systems, such as Salesforce and Conga. I managed projects to maintain and develop new and meaningful learning experiences for 2,300+ unique learners within Thomson Reuters. I was actively engaged in all aspects of the project from kickoff through close in an effort to drive work, provide consistent stakeholder communications, and meet business needs.

Remote

I led the efforts to design, develop, and implement the global sales systems training program; emphasis was on Salesforce migration and adoption by sales teams in the US, Canada, and Europe.

Remote

I had a multi-layered position that involved at different times managing a team of remote contractors, Agile Methodology, every phase of ADDIE, LMS management, xAPI configuration, holding key conversations with cross-functional stakeholders, and evaluating training effectiveness. I used development tools that included Articulate Storyline 360, Articulate Rise, Articulate Storyline 2, Adobe Premiere Pro, and Camtasia; at times I would script, shoot, edit, produce, and implement modular, micro-learning videos on platforms that included Allego, Commercial Tribe and Kaltura; and I managed the Docebo learning management system.

Eagan, Mn

Worked with trainers and other developers in the training and education department to create and distribute training videos and SCORM-compliant sales training courses using software that included Camtasia, Adobe Captivate 9, and Articulate Storyline 2.

Minneapolis, Minnesota

I consulted with subject matter experts to analyze learning needs, designed e-Learning and instructor-led training, and verified the accuracy of courses to support call center new hire training; developed multiple e-Learning courses using Articulate Storyline 2; designed courses for offshore resources to develop.

Remote | Adeptcentral

Consulted with global subject matter experts to analyze learning needs in support of a blended solution for a new product rollout to a global sales training audience; designed and developed multiple e-Learning courses; designed new instructor-led training; developed asynchronous contented in Articulate Storyline 2; developed ILT using Power Point.

St. Paul, Mn

As part of the global business adoption and change management team at Ecolab, I worked cross functionally with global subject matter experts to create complex change management communications and delivered software training virtually and in person related to large-scale global SAP integration projects; developed and maintained new training materials; designed training content development templates; created and maintained technical documentation to assist Ecolab's business and functional teams.

St. Paul, Mn

I maintained, advanced, and owned global uPerform development standards; managed training content Document Library; worked with global subject matter experts to design training content; developed and implemented training content to meet business needs for new, global SAP integration process changes.

St. Paul, Mn

I created development standards for a software application (uPerform); documented development best practices; participated in training content development initiatives as the global uPerform subject matter expert and SAP deployment training instructional designer; worked closely with global subject matter experts to design, develop, and implement training content.

Chanhassen, Mn

I worked for a weekly community newspaper chain in the southwest suburbs of Minneapolis writing stories about city council, school board, public safety, and human-interest news items. I began a monthly "Faith" page and increased coverage of the state legislature. Other daily job responsibilities included taking photographs, editing photographs, taking video, editing video, managing the newspaper's social media presence, and recruiting social media followers. I also served on the corporation's 401(k) Investment Advisory Committee.

West Fargo, Nd

I was a community reporter for a weekly newspaper in a growing community. I wrote about public safety, education, faith, and people. I won awards from the North Dakota Newspaper Association (2007) for Reporting (1st place) and Feature Reporting (3rd Place). I also managed the story budget and the contract writers for Fargo-Moorhead Magazine.

Fergus Falls, Mn

I was a general assignment reporter. I specialized in human interest, obituaries, faith, environmental and lakes news. My duties were to proactively find news stories, generate sources, write, and take photographs for daily publication.

Battle Lake, Mn

I was a caregiver in the Good Samaritan Care Center.

Guangdong, China

I lived and worked in Guangdong Province, China, writing my own teaching curriculum and teaching English writing and oral English to university, high school, and primary school students in multiple settings in the cities of Zhaoqing and Zhanjiang, including Zhaoqing Institute of Education and Zhanjiang Ocean University.

Master Of Arts - Ma, Organizational Leadership, 4.0

Master Of Science - Ms, Technical Communications, 4.0

Activities and Societies: Society for Technical Communicators

Bachelor Of Science - Bs, Individualized Studies/Communications Management

Activities and Societies: Graduated with honors

Associate Of Arts - Aa, General Studies

Activities and Societies: Phi Theta Kappa

Bachelor Of Arts - Ba, Bible/Biblical Studies/ Theology, 4.0

Creative Writing