Director Plant Operations
CurrentResponsible for Outside Plant Operations, OSP Construction, CLEC Field Services, Facilities, Safety Program and Disaster Recovery at TEC. Also responsible for Operations / Production for Mail Routing Service (MRS Mail Express) a subsidiary of TEC. MRS is a printing, processing, mailing facility based on Monroe LA.Implemented performance tracking, monthly reporting with focus on reducing repeat troubles, improving cycle time and improving customer retention. Implemented standard practices across 6 ILEC markets. Worked on special projects in conjunction with roll out of new product lines and services.Telephone Electronics Corporation is a provider of telecommunications solutions in the Southeast. Operating CLEC and ILEC companies in Mississippi, Louisiana, Alabama and Tennessee.