Forrest Hicks

Forrest Hicks Email and Phone Number

Revenue Tax Specialist III specializing in Florida tax laws and regulations @ FL Department of Revenue
tallahassee, florida, united states
Forrest Hicks's Location
Greater Orlando, United States
Forrest Hicks's Contact Details

Forrest Hicks personal email

n/a
About Forrest Hicks

Currently, as a Revenue Tax Specialist III with the FL Department of Revenue, my days are spent navigating over thirty state taxes, delivering precise explanations of complex regulations to professionals and effectuating skip tracing to pinpoint delinquent taxpayers. Our team utilizes SAP to manage a substantial case load, ensuring detailed records and compliance throughout the enforcement process.Previously, ensuring a superior guest experience at Universal Orlando Resort, my role involved seamless coordination between culinary teams and guests, bolstering our commitment to timely service within a high-volume, dynamic environment. This foundational experience in customer interaction has honed my ability to communicate effectively and resolve issues with tact and efficiency.

Forrest Hicks's Current Company Details
FL Department of Revenue

Fl Department Of Revenue

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Revenue Tax Specialist III specializing in Florida tax laws and regulations
tallahassee, florida, united states
Website:
floridarevenue.com
Employees:
1249
Forrest Hicks Work Experience Details
  • Fl Department Of Revenue
    Revenue Tax Specialist Iii
    Fl Department Of Revenue Sep 2022 - Present
    Knowledge of over 30 Florida taxes and fees. Explained state tax laws, regulations, policies, and procedures to taxpayers, accountants and attorneys. Conduct skip tracing to locate delinquent taxpayers. Calculated delinquent tax obligations, including interest and penalties. Utilized SAP to effectively manage an active case list of 200+ active enforcement cases. Accessed taxpayer records and documents contacts in computerized tax systems. Generated and mailed computerized form letters to notify taxpayers of delinquent tax balances or to transmit requested tax forms. Maintained records for each case, including contacts, telephone numbers, and actions are taken. Advised taxpayers or their representatives of issues, laws, and regulations involved in returns and how to resolve problems with returns. Demanded and collected payment by check or card to resolve delinquent tax balances. Issue tax warrants/liens to secure state funds.
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  • Universal Orlando Resort
    Food Runner
    Universal Orlando Resort Oct 2021 - Jun 2022
    Orlando, Florida, United States
    Provide initial contact with customers at a large restaurant that does $80,000 in sales per day at a world leading theme park. Deliver food to guests and ensure accuracy of order and timely service. Act as a liaison between front and back of house to fix issues with orders and guest complaints.
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  • Launch Credit Union
    Teller
    Launch Credit Union Jul 2021 - Oct 2021
    Orange City, Florida, United States
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  • Navy Federal Credit Union
    Certificate And Ira Team Mentor
    Navy Federal Credit Union Sep 2017 - Jul 2021
    Winchester, Virginia, United States
    Team Coach and Mentor to 48 Representatives over 2 teams. Work closely with upper management to develop learning and development plans of other representatives to reach their goals and better assist members. In-depth knowledge on Visa Debit cards, Checking and Savings products and Certificate and Retirement accounts. Frequently discuss delinquent and overdrawn accounts and Advise members on how to meet financial goals. Assist members reviewing account transactions and filing transaction disputes on debit cards. General knowledge on lending products such as Credit cars, Loans and mortgages.exceed at their jobs.
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  • Big Screen Store The
    Sales Manager
    Big Screen Store The Feb 2016 - Sep 2017
    Basic store operations including; Opening store and securing the store at close and helping customers through financing and lending paperwork and cash transactions. Recommended products based off customers’ needs within their budget
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  • Adcomm Digitel
    Sales Consultant
    Adcomm Digitel Dec 2013 - Feb 2016
    Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations based off their needs. Maintained friendly and professional customer interactions. Attended Marrow Mack Sales Training.
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  • Press Start Video Games
    Store Manager
    Press Start Video Games Jan 2013 - Dec 2013
    Winchester
    Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Described use and operation of merchandise to customers. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Assist in the hiring process. Head of online sales.
  • Press Start Video Games
    Game Advisor
    Press Start Video Games Aug 2012 - Jan 2013
  • United States Marine Corps
    Infantryman
    United States Marine Corps Dec 2009 - Sep 2012
    Determined elevation and grid azimuths with maps and map overlays. Effective decision-maker in high-pressure environments. Evaluated terrain and recorded topographical information. Led Marines as a team leader in boot camp, Infantry School and my final unit. Extensive firearm and hand to hand combat training. Responsible for thousands of dollars’ worth of Government equipment. Successfully passed HMMWV operations course. Searching personnel and vehicles. Basic combat First aid. Patrolling. Operation Center Experience. Working with Satellite communications and Crypto communication. Courses in terrorism awareness, risk management, Leadership and leading marines.
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  • Adcomm Digitel
    Sales Associate
    Adcomm Digitel Jan 2012 - Aug 2012
    Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations based off their needs. Maintained friendly and professional customer interactions. Attended Marrow Mack Sales Training.
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  • Touchtel Communications
    Sales Associate
    Touchtel Communications Aug 2010 - Jan 2012
    Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations based off their needs. Maintained friendly and professional customer interactions.
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Forrest Hicks Skills

Microsoft Office Mac Os X Android Iphone Iphone Support Telecommunications Computer Hardware Computer Repair Sales Cellular Communications Customer Satisfaction Consulting Customer Service Management Retail Sales Management Sales Operations Team Leadership

Forrest Hicks Education Details

  • Millbrook High School
    Millbrook High School
    High School Deploma

Frequently Asked Questions about Forrest Hicks

What company does Forrest Hicks work for?

Forrest Hicks works for Fl Department Of Revenue

What is Forrest Hicks's role at the current company?

Forrest Hicks's current role is Revenue Tax Specialist III specializing in Florida tax laws and regulations.

What is Forrest Hicks's email address?

Forrest Hicks's email address is fo****@****ral.org

What schools did Forrest Hicks attend?

Forrest Hicks attended Millbrook High School.

What are some of Forrest Hicks's interests?

Forrest Hicks has interest in Children, Civil Rights And Social Action, Education, Human Rights, Health.

What skills is Forrest Hicks known for?

Forrest Hicks has skills like Microsoft Office, Mac Os X, Android, Iphone, Iphone Support, Telecommunications, Computer Hardware, Computer Repair, Sales, Cellular Communications, Customer Satisfaction, Consulting.

Who are Forrest Hicks's colleagues?

Forrest Hicks's colleagues are Ashley Delarosa, Kezang Namgyel, Candace Powell, Robert Pavlan, Keichia Story, Jill Reynolds, Estefanía Garnica Reyes.

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