Implemented and configured a global Quality Management Software solution that includes modules for Document Control, Non-Conformance Reporting, Corrective Action Reporting, Audit Management, Supplier Relationship Management and Inspections.Worked with a third party integrator to configure the software to Milacron's needs.Trained staff across the globe to the new Quality Management Software solution.Work with areas throughout the business to create meaningful dashboards and reports to help meet Quality Goals and KPIs.Help maintain and improve the Quality Management System, Milacron is an ISO 9001:2015 certified facility at 3 of our locations globally.I have overall quality responsibility for our manufacturing sites in North America.Provide leadership and insights to my Quality team at our manufacturing sites in North America. Assist in root cause analysis and corrective action activities when needed.Participate in all internal and external ISO audits for our North American sites.Give guidance to leadership about our Quality Strategy and direction.

Implemented a QMS based on ISO 9001. Managed a team of 4 Quality Technicians for in process testing. Established a Quality Lab for inprocess and post production testing. Manage and track customer complaints, overseeing root cause analysis and corrective action. Establish and implement a KPI program to inform leadership of Continuous Improvement opportunities. Takes a servant leadership model to employee engagement and management.

Manage Quality Management System for Chippewa Falls Division. Conduct root cause analysis and corrective action with cross functional teams including team members from area where non-conformance occurred. Created and chair a Quality Leadership Team. A cross disciplinary team of plant leaders monitoring quality KPI's and the QMS. The team guides the site on steps to improve the QMS.Represent the Chippewa Falls site on all 3rd party and supplier audits.Lead internal audit team during our 2 internal audits annually.

Manage overall quality for Lewisburg Corrugating plant.Maintain Quality Management Systems (ISO 9001 and FSSC 22000).Review customer complaints and complete corrective and preventive actions related to the complaint. Conduct root cause analysis on customer complaints.Audit quality management system to adherence of the two certifications help at the plant. Represent the management team during first and third party audits.Direct customer interaction when quality standards are being discussed.

Perform quality checks of converted corrugated containers. Perform testing on combined corrugated sheets to ensure they meet required goals prior to converting. Provide certificates of conformity to customs that request them. Lead internal auditor for the plant. I am a certified Lead ISO 9001:2008 auditor. I am also a certified HACCP manager.

Manage and develop team members in front end of store.

Provide excellent guest service.Maintain visual merchandising of products.Increase knowledge of consumer electronics and maintain multiple work centers to increase overall sales.

Assisted with distribution and grading of lecture quizzes.Led lab portion of course in which students had hands-on experience with media equipment.Answered any questions students had about the course material.

Hired up to 30 students per semester and created a schedule for each new hire.Disciplined students when appropriate.Trained up to 20 students per semester at their work station.Assisted and executed any orders given to me by management.

Developed, pitched and ultimately produced content for the capstone.Wrote, directed, and produced one seven minute episode with another classmate.Participated in group discussions of the arc of the show and all other aspects of production.

Researched for a full length documentary.Contacted and subsequently interviewed subjects for the film.Arranged travel times, dates and accommodations for myself and another crew member.Transcribed all interviews after I returned from filming.

Stocked merchandise, assisted customers, and implemented visual setting of merchandise plans.

Inventoried merchandise accurately for various retail outlets.

Researched for a clear right of title of properties that were to be insured for mortgage purposes.Director of Improvisation Comedy Troupe; Developed marketing strategies for the troupe. Composed press releases to various media outlets. Managed budget for the troupe. 1998-2003 Held various retail sales positions for companies such as Wal-Mart.