Sales, Distribution & Marketing

IBM Global Business ServicesCloud Computing and Provisioning SolutionsArchitecture, design and implementation of enterprise public and private clouds• Responsible for leading multiple services engagements with large retail corporations.• Developed customized extensions of public and private clouds for federal agencies and major corporations. • Assigned to a pre-sales tiger team for a high profile government contract.• Conducted customer pre-sales demonstrations.• Served as technical lead on classified government bid and proposals.• Played a key role in winning several large government contracts for IBM.

• Served as a Tivoli Provisioning Manager Software Consultant for Major Banks, a Government Agency and Large Aerospace and Insurance Companies.• Supported teammates working as TPM Consultants for Large Telco and Financial Firms.• Developed custom workflows for TPM deployments internally and externally.• Designed and deployed an EMEA Tivoli Workload Scheduler environment in conjunction with IBM France, UK and India.• Helped to develop and deliver end-to-end provisioning solutions to multiple entities within IBM.• Deployed a Tivoli Monitoring and Tivoli TEC solution for IBM’s Banking Center of Excellence.• Researched multi-platform patch management options for an Austin lab and deployed a successful solution for the lab.• Performed local hardware support for remote colleagues on IBM x-series and p-series servers.

• Served as Tivoli Architecture Design and Deployment Specialist for the IBM Global Account• Conducted an analysis of the Configuration Manager Environment within the On Demand Data Center and also helped to reconfigure the environment up to Universal Management Infrastructure 2.1 standards• Appointed to an IBM Tiger Team with the objective to correct Application Monitoring shortfalls within the ODCS• Deployed an IGA stand-alone Tivoli Enterprise Console Server within the ODCS and created the TEC deployment standards document for other On Demand Data Centers worldwide • Accepted the role of lead architect for the deployment of the IBM Tivoli Monitoring Solution for the ODCS when the lead architect was unavailable to complete the task.• Developed custom profile manager automation scripts and endpoint health checking scripts for the IBM Tivoli Monitoring Solution for the ODCS• Created a Tivoli Workload Scheduler Infrastructure design document for deployment in the ODCS• Served as a Test Engineer for IBM Tivoli Project Development Office• Created test specifications, test environments, and also executed tests for Tivoli Workload Scheduler and IBM Tivoli Monitoring for Apache HTTP Server software products• Created custom perl monitors for monitoring Linux Redhat 9 servers in IGS Software Distribution Centers• Conducted various Tivoli Framework installations as well as assisted with troubleshooting of the product.• Contributed to an IGS deployment of Tivoli Workload Scheduler by serving as a deployment consultant.

• Responsible for installing and maintaining all production UNIX Tivoli Management Agents.• Served as primary test lab administrator responsible for Solaris, Windows, AIX, and HP servers.• Updated our test lab environment to ITCS314 security compliance within a short time frame.• Created and deployed application monitors to production servers using Tivoli Distributed Monitoring.• Leveraged Perl and UNIX shell to develop scripts for Framework and TMA maintenance across the enterprise.• Rolled out Tivoli Web Services Manager into production that was used to scan 50+ internal web sites for security violations.• Deployed Tivoli Workload Scheduler and Tivoli User Administration in a lab environment.• Developed, tested and distributed Windows NT/95/98/2000 software packages via Tivoli Software Distribution Software.• Responsible for testing and upgrading Tivoli Remote Control 3.7 software on 200 enterprise servers.• Developed and maintained TESM web site using cross-browser dynamic html and Macromedia Flash 5.• Installed and configured Apache Server for serving internal web sites and installed 128 bit SSL encryption for higher security.• Created MySQL databases for posting and retrieving data over internal web sites.• Contributed to various web projects involving JavaScript, VBScript, HTML, CGI.pm.

• Gained an understanding of Tivoli NetView Software which monitors over 200 UNIX and NT servers Worldwide• Learned the Tivoli Framework and used Tivoli Software and Exceed to monitor and adjust UNIX and NT servers • Worked locally to move and reconfigure existing Tivoli Enterprise Deployment labs consisting of both UNIX and NT servers• Served as backup to Tivoli Service Desk Metrics Analyst• Contacted regional managers to scope their reporting needs• Used Crystal Reports, Access and BrioQuery to retrieve and compile specific data from an Oracle Database• Participated in a group effort to internally implement Tivoli Problem Management Software• Completed a seven week project to convert Remedy problem tickets into the new Tivoli Problem Management type• Worked independently to develop TSD Metrics web page