Erik Forsblom Email & Phone Number

Sweden

Uppsala, Uppsala Län, Sverige

Spearheading development initiatives and digital transformation across cross-functional processes.- Business and information architecture in transformation work for coordinated information governance. - Procurement of a process management tool- Leading the development of services, processes and working methods- Developing more effective governance with a focus on collaboration and agility

Stockholm, Stockholm County, Sweden

I led a cross-functional team with expertise in digital rights management at one of Europe's fastest-growing SaaS-companies. In addition to coaching team members and promoting Operational Excellence, I focused on ensuring the team's sustainable growth and handling increased volumes through automation, strategic partnerships, and a change approach with a strong emphasis on customer experience.- Managed a team of 13 colleagues, including a team leader, in Sweden and the USA. Hiring, salary, coaching etc.- Performance Management for the team. Monitoring customer experience of our services and products. Creation and follow up of CSAT.- Product development and process management- Data analysis and data quality management

Eskilstuna, Sodermanland County, Sweden

Strategic advisor for organizational change towards data-driven targets and a more flexible and effective business. I established a new analytics function with the purpose to make the business more data-driven, and grounding analyses and strategic decisions on insights from a new data warehouse.- Epic Owner for the division’s analyses in an agile (SAFe) context- Business, Data and Risk Analysis- Modeling of business processes and identification of initiatives toimprove organizational efficiency- Management of objectives- Stakeholder management and facilitation of Qlik Sense analysis in theoperational decision making

Stockholm, Stockholm County, Sweden

I started my own consulting business with Storytel as the sole customer.- Negotiations of licensing agreement on ca 20 markets- Overall digital rights management advisory- Establishment of new processes and policies- IT-requirements- Business case for Fingerprinting technique

Stockholm, Sweden

As the Head of Department, I was responsible for royalty and distribution management to ca 90 000 rightsholders (SEK 1,8 bn 2019).- Managed a cross-functional analytics department. Responsibility for scheduling and planning the distribution process. Accountable for operational delivery, staff, recruitment and budget- Responsibility for data analysis, process development, system development and legal issues- Digital rights management with customers like YouTube, Facebook and Spotify- Service design and product management with more control, quality assurance, accuracy and validation of transaction intense processes.- Responsible for strategic initiatives and change management in the management board- Identification and development of value adding features in close collaboration with stakeholders.

Stockholm, Sweden

Responsible for a high-priority project for the board, to review and propose measures to modernize, digitize, and streamline distribution models. The project resulted in increased transparency and accuracy in payments of approximately 150 million SEK annually.- Project Management- Service Design and Product Management- Business and Data Analysis- Overhaul of data-intensive processes, regulations, and policies- IT requirements- Managed a pilot project for Fingerprinting technology- In-depth interviews with board members and other stakeholders

Stockholm, Sweden

I took part in founding an internationally successful joint venture with the ambition to create a global hub of copyright data. I was responsible for a central function with 15 colleagues. The team quality assured big transaction flows of music rights data.- Accountable for 15 colleagues, recruitment, operational delivery and budget. Strategic work in management board- Creation of key steering documents, data governance and process descriptions- Process and concept modeling- Requirements for machine learning- Product development- International committee work- Outsourcing of the business to Berlin

Stockholm, Sweden

Joined a new back-office for management and quality assurance of copyright data.- Process modeling- Requirements and acceptance testing- Establishment of Service Level Agreements- Digitalization of business processes- Establishment of objectives and performance management- Gave lectures

Stockholm, Sweden

Worked on quality assurance of copyright data for Stims settlements to rights holders. Contact person for multiple music publishers.- Customer support- Data Quality Management- Process improvements

Stockholm, Sweden

Internship/part-time employment with the task of ensuring that contracted authors' interests were met.- Data administration- Data Quality Management

Nykoping, Sweden

Freelance Sports Reporter. Wrote articles, reports, conducted interviews, and edited the newspaper.- Writing - Interviewing- Editing

Bachelor'S Degree, Business Administration And Management, General

Bachelor in Business Administration. Focus on financial management, accounting, marketing, law and cultural studies.

Innovation And Organizational Change

Climate In Change

Environmental Science

Communication And Media Studies

Journalism