Sound knowledge of customer service representation and experienced with sales, as the opportunity to promote company products and services may arise. communication skills, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach, accurate, organised and able to maintain confidentiality also skilled in Phone Etiquette, quick learner who can think on her feet and resolve any issues that come up with our customer-first business mentality and a good knowledge on Microsoft Office.