Forum Shah Email & Phone Number

Newark, Ca, Us

Cupertino, California, Us

Mountain View, Ca, Us

1. Executed a beta to gain insights into challenges and complexities involved to launch identity verification program for Google Ads on a global scale. Work closely with teams across Google Sales, Operations, Product and Legal to define scalable workflows to drive advertiser and agency activation, adoption and execution of this program. Have successfully implemented the program in 70+ countries. 2. Developed an efficient communication and training plan to convey concepts and information to Sales partners and advertisers. Managed full stack of change management activities across stakeholder engagement, messaging planning, and enablement. 3. Performed regular data extraction and analysis to understand customer needs and pain points. Collaborate with cross-functional teams to find and implement process changes that help in improving the customer experience. Documented insights to help prioritize future product feature launches and influence overall product strategy.4. Helped solve customer queries in cases of high complexity by providing end-to-end directions to complete the verification successfully. 5. Managed stakeholder relationships, created dashboards, provided status updates to senior leadership.

Belmont, Ca, Us

1. Lead effective resource optimization and business processes improvement for one day programs. Improved customer satisfaction by 32%, cut costs by 30%, cut lead times by 70% in a span of 3 months. 2. Establish strategy, vision and operations for executive service portfolio in digital transformation and corporate innovation (within Life Sciences, Banking & FinTech and Insurance) showing a quarter on quarter growth of 50%.3. Decide the product scope and road-map for corporate innovation services for startup and technology scouting. Conduct weekly planning meetings to discuss the status.4. Partner with the CEO, CMO and CIO on important business projects to generate new revenue streams and track benefit realization and return on investment.5. Manage a team of 5 junior associates. Lead, coach and direct them to deliver projects within the pre-decided timeline and budget.

Belmont, Ca, Us

1. Design and implement 15+ customized programs for C- Suite and senior executives on monthly basis using project management tools like Asana, Jira and Trello. Champion the needs of clients and stakeholders throughout the development process, ensuring that delivered product meets the customer needs and objectives.2. Work with the marketing team to develop the annual marketing calendar and campaigns. Collaborate with cross functional teams (Sales, Operations, IT, Design) to ensure effective implementation of all marketing campaigns.3. Skillfully manage client relationships and steer successful collaborations with startups, corporations and venture capital firms in Silicon Valley.

1. Cafe Istaa - Worked as a marketing consultant and helped them increase sales by 30% in a span of 3 months by utilizing digital marketing strategies - SEO, Facebook campaigns, email marketing. Also conducted an in-depth market research and successfully lead business expansion into a new market territory.2. Served as a consultant to a food service start up in their development phase. Conducted an online survey and helped them identify an unmet need and gauge commercial scope of their product.

Hyderabad, Ts, In

1.Spearheaded a corporate innovation initiative “Purple Health” for all the emerging markets and launched it internally to the marketing team in Russia. This was a company-level unified platform to generate, celebrate and market patient centric innovations, acting as a key differentiator in the market.2.Validated patient support programs and other marketing initiatives to establish their commercial success by visiting markets and conducting in person interviews with doctors, patients and sales team. Suggested business insights for Hepatitis C program which resulted into 20% increase in patient’s adherence and thereby sales.3. Collaborated across 15 countries to ensure achievement of sales target. Presentedbusiness performance report on monthly basis to the COO and other senior leaders.4. Facilitated finalization of strategic plan, annual budget and key performance indicatorsfor senior management.

Hyderabad, Ts, In

1. Proposed an implementable strategy to increase the market share of Dr. Reddy's brands of entecavir and tenofovir after carrying out a primary market research and competitor analysis in the Hepatitis B market. 2. Carried a pan India exploratory market research to gain insights into Hepatitis C patient journey and disease management. Devised a business case and entry strategy for Dr. Reddy’s in the Hepatitis C market with Gilead’s patented molecule sofosbuvir.

Mumbai, Maharashtra, In

I worked in the Research and Development with Analytical method development team. The responsibilities included:1. Assisted in the evaluation of new techniques and procedures for product development.2. Performed analysis of routine and stability samples using by HPLC and other spectrophotometric techniques.3. Periodically calibrated various instruments like HPLC, dissolution test apparatus, pH meter.

Mumbai, Maharashtra, In

Four-month internship on analysis of secondary metabolites produced as a process of fermentation.

Six-month internship at on screening the anti – mycobacterium activity of extracts of various spices.

Master Of Business Administration (M.B.A.), Pharmaceutical Management

B.Tech, Biotechnology