•Generated high-quality leads and built strong customer relationship •Primed approximately 30 leads per day •Responding to inquiries through communication channels like email, calls and WhatsApp •Provided online product demos, delivered product features and acknowledged post demo queries•Initiated follow up with parents who complete the demo classes for their kids•Taking prospect from initial contact phase to qualified phase and lastly converting them to customers•Generated revenue of approx. 1,50,000 ₹ monthly through structured sales techniques •Provided support to fellow team mates when required•Maintained an up-to date customer list and profiles on CRM

•Assisted in managing, designing, and facilitating Pre-Joining Safety and Orientation trainings for seafarers•Delivered training on Resilience Modules to more than 5,000 seafarers- including Captains and Chief Engineers•Implemented Training Need Analysis using survey method and enhanced training experience on basis of the data collected•Analyzed need for improvement in Learning Management System and proposed solutions to the IT team to ensure a consistent and user-friendly eLearning environment•Proposed learning solutions to the management from time to time to improve training modules for optimum learning of employees•Identified and assigned training modules and assessments on Learning Management System and monitored monthly progress of 350 employees•Motivated employees to follow safety measures and adopt best practices through blended training methods and brought down physical injuries on ship by 80%

•Assisted in streamlining the training procedures•Conducted surveys for identifying training needs and enhancement•Assigning board training modules on LMS for ship staff and obtaining monthly training reports from ship’s captain•Assisted in managing data and making reports for yearly audits•Facilitated Resilience Modules - focused on seafarer’s overall wellbeing •Facilitated refresher training programs in groups/one to one•Liaising with Ship's captain for any training related queries/issues •Coordinated with vendors for obtaining new training material

•Coordinated with internal stakeholders for scheduling trainings•Arranged training material for classroom training•Updated attendance of the employees attending training programs•Provided trainees with their login credentials and tracking training progress on LMS•Reminder emails for completing mandatory training on LMS•Issuing certificates and updating them in employee profile on company portal and LMS•Arranging quarterly and annual seminars for sailing staff

•Collected data for ongoing research projects•Coordinated with internal stakeholders for data collection in order to meet deadlines•Data integration and analysis by means of software designed for nutrition analysis•Assisted in the design, execution, and evaluation of research projects•Assisted in report making•Managed assignments for multiple projects at a time