Christopher Foster Email & Phone Number

Minneapolis, MN, US

Mendota Heights, MN, US

Eden Prairie, Minnesota, US

• Designed high-quality, creative solutions supporting recruiting, advertising, and strategic goals through video production and editing, motion graphics design, social media, print materials, and prerecorded or.
• Created engaging and visually appealing videos, motion graphics, webinars, and social content for internal and external audiences
• Developed graphics, brochures, and other collateral telling the stories of the company and its employees to attract and retain talent, elevate the brand, and support business objectives
• Planned, designed, and produced videos and events, including developing content; writing scripts; coaching on-camera talent; and running camera, sound, lighting, and streaming equipment
• Translated complex technical and regulatory concepts into accessible, easy-to-understand videos, graphics, and documents
• Collaborated across the company to create an effective storytelling strategy for talent acquisition and employer brand messaging

Eden Prairie, Minnesota, US

• Designed and developed e-learning, instructor-led, and blended training for over 15,000 employees. Applied adult learning theory and instructional design methodologies to analyze, design, develop, implement, and.
• Designed and developed training materials, on-the-job activities, and coaching resources for company-wide courses
• Created engaging videos, motion graphics, and other media that effectively communicated complex and technical concepts
• Built multi-level courses structured to present information in simple ways for new employees, while also offering more detailed supplemental resources for experienced employees
• Drove education and adoption of accessibility by design in courses
• Wrote, edited, and proofread communications, presentations, and reference materials for internal and external audiences

Minneapolis, MN, US

• Designed, implemented, and managed training, certification, and disclosure programs for over 25,000 employees. Developed, wrote, and implemented communication plans for company-wide initiatives, averaging a 98.5%.
• Created e-learning and instructor-led training for financial advisors, customer service teams, and corporate employees
• Wrote, edited, and proofread communications, presentations, and reference materials, including the corporate Code of Conduct, policies, procedures, reference guides, emails, and web content
• Developed and implemented a consistent communication and consequence management process
• Led company-wide certification and disclosure processes, including designing systems, communicating requirements, reporting on collected data, and improving processes

US

• Developed budgets and forecasts, analyzed expenses, and made recommendations for investment and core spending. Managed annual budgets up to $44,500,000 and 220 employees. Led one direct report.
• Translated complex and detailed financial data into understandable and actionable information
• Created Excel-based tool to generate easy-to-understand financial reports for senior leaders
• Mentored project managers on budgeting and reporting for investment spending projects
• Delivered effective solutions for current and long-term departmental real estate needs

US

• Performed analysis for life and annuity litigation, insurance regulatory exams, and market conduct projects, including researching issues and calculating potential liability. Developed budgets and forecasts, analyzed.
• Developed business requirements, managed user acceptance testing, wrote documentation, and implemented multiple projects to resolve a class-action lawsuit involving almost 2,800,000 accounts
• Oversaw $168,000,000 lawsuit reserve, including designing and implementing expense tracking, reporting, and forecasting processes, while ensuring reserves remained adequate for future expenses

US

• Developed business requirements, analyzed system and process impacts, and wrote test conditions for new products and system enhancements. Managed the user acceptance testing process, including coordinating testers.
• Wrote communications for contact centers on new product introductions and system enhancements
• Created training materials for new products, processes, and system functionality
• Launched RAVA, a new variable annuity product, which generated sales of $613,000,000 in the first three months and contributed to an overall annuity sales increase of 70% during the same period
• Converted 334,444 policies to a new insurance administration system, generating 5,100,000 transactions with a failure rate of 0.0006%

US

• Researched and resolved questions and issues on annuities. Processed complex annuity corrections.
• Documented procedures, developed training, and delivered training to team members
• Trained team on IRA taxation, Roth conversions and recharacterizations, and excess removals

US

• Processed transactions, provided account information, and answered product questions.
• Coached new employees on policies, procedures, and systems
• Implemented changes to procedures to increase transaction accuracy