Technical Trainer
Current-Responsible for teaching and coordinating technology-related programs for all ages at the branch library and Octavia Fields Staff-Providing daily Technology Classes to Customers and training to Staff (MS Office Suite, Internet, Safe Computing, etc.)-Supplying individualized technical support to library Users and Staff in-person and over the phone-Providing advanced reference services for customers.-Assisting customers with library computers and associated software and hardware, including using the library catalog, searching the Internet, online databases, printing, photocopying, internet faxing, setting up online accounts, electronic job applications-Working with Librarians and Staff to develop and implement Library programs for all ages in the Library and community-Working with Librarians and Staff to maintain the materials collection-Assisting in the design and construction of library displays, banners, and public relations brochures-Developing and maintaining cooperative relationships with adult business community groups-Preparing weekly blogs, displays, signage, graphics, and other materials to publicize library programs-Constructed streamlined Excel template for Supervisor’s biweekly Employee Schedule-Reduced duplication of Staff effort by providing templates in MS Publisher allowing event promotional materials to be used in print, social, and online media, saving 150+ hours annually-Created electronic forms for data-gathering and dissemination to supervisors