Hotels Managmant, Wellness & Spa Dive Club

Swiss Wellness Dive Club in Hurghada, Red Sea Egypt is a unique concept that combines exceptional spa experiences with unforgettable scuba diving adventures. Our purpose-built resort is designed to accommodate divers traveling with non-diving partners and children, as well as guests with a keen interest in spas.

+ The financial performance of the revenue cycle+ Supervision of patient scheduling and registration, + Supervision of financial counseling, billings and cash posting+ Supervision of medical records + Supervision of collection, data entry and processing + Promoting excellent customer service+ Develop, implement and maintain office policies and procedures+ Interview, hire and train a productive medical office team and conduct

Responsible for the non-clinical aspects of the day to day operations in a medical office environment including physician offices, hospitals, nursing homes, or other health care facility AS :-+ The financial performance of the revenue cycle+ Supervision of patient scheduling and registration, + Supervision of financial counseling, billings and cash posting+ Supervision of medical records + Supervision of collection, data entry and processing + Promoting excellent customer service+ Develop, implement and maintain office policies and procedures+ Interview, hire and train a productive medical office team and conduct

Founder

Responsible for organizing and preparing holiday tours. Following trends in the popularity or destinations and packages, and adjust company plans according to :-+ Deciding how many holidays to sell each season and the resorts/countries to use+ Visiting resorts to ascertain accommodation quality and suitability+ Liaising with coach operators, airlines, hoteliers and resort reps+ Agreeing service levels, contracts and costs+ Confirming customer names with airlines/hotels+ Collecting, evaluating and responding (as appropriate) to customer feedback+ Using market research information to guide decisions+ Producing brochures and Internet-based information+ Providing pricing information+ Marketing holidays to clients via travel agents, websites, brochures and television advertising+ Handling bookings, invoicing and issuing of tickets+ Predicting profits or number of bookings+ Private touring + Major international tour operators+ Bespoke tour designers+ Cruise lines Operator + A demonstrable interest in travel+ Knowledge of key holiday destinations+ Foreign language skills+ Excellent interpersonal skills+ Communication skills+ Customer service skills+ Organisational skills+ IT skills+ Commercial awareness+ Good time management skills

+ Deciding how many holidays to sell each season and the resorts/countries to use+ Visiting resorts to ascertain accommodation quality and suitability+ Liaising with coach operators, airlines, hoteliers and resort reps+ Agreeing service levels, contracts and costs+ Confirming customer names with airlines/hotels+ Collecting, evaluating and responding (as appropriate) to customer feedback+ Using market research information to guide decisions+ Producing brochures and Internet-based information+ Providing pricing information+ Marketing holidays to clients via travel agents, websites, brochures and television advertising+ Handling bookings, invoicing and issuing of tickets+ Redicting profits or number of bookings

Responsible for Executive Housekeeping and Front Office. Managing the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Manager.Directly reporting to the General Manager or the Chairman. My position’s main duties are divided in spot checking of hotel rooms to ensure standards, authorizing all leave schedules or ensuring control of expenditures as well as budgets set. A RDM attends weekly executive and sales meetings as well as the General Manager’s briefings with Front Office and Housekeeping.I was clear, concise written and verbal communication skills at disposal, as well as strong organizational, excellent time management skills and technical skills.

Leadership: Supervise several people in addition to handling general complaints, last-minute schedule changes, kitchen mess-ups and inventory problems. A leaders and represent my company and my selves well by acting as a role model to the people reporting to them.Organization: Assume that I had it all worked out . Was able to stay focused during busy times and delegate tasks to employees to keep Cruise running smoothly.Recruiting and training: Responsible for recruiting and interviewing quality people to staff my location, as well as making sure these new employees transition as smoothly as possibly into their jobs. I was a good teacher who tried to help employees who are having difficulty picking up new skills.Being friendly and outgoing: People skills and customer service are a must in this job. Not only will interact with my employees every day, but also I was assisting customers when they have questions, concerns or complaints. Put on a happy face and address these issues in a professional manner.Staying attentive: This was position where I could not sit back, forgetting about the people around and do my own thing. My job was to be attentive to my employees by motivating them to succeed and improve. Even if business is slow, keep your staff in high spirits and be as helpful as possible to customers and clients regarding seasonal changes.

Responsible for assisting the Front Office Manager includes leading and managing all sections of the Front Office Department in order to ensure the highest standards.Monitoring the Front Office employees to make sure all guests receive prompt and personal recognition. Took care of the front desk operation including guest registration, room assignment and check-out procedures.Furthermore an assists the Front Office Manager in employee related matters such as evaluations and consulting. Had a Cross Traning food & bevrage in E'cole hoteliere laussane, CH

Responsible for organizing and preparing holiday tours. Followed trends in the popularity or destinations and packages, and adjust company plans accordingly.Completely responsible for the clients for the duration of the trip, from stimulating their minds with local knowledge on the coach, to entertaining them over dinner.

I assumed the duties of the whole Front Office during the night. Normally the working day of a Night Manager starts at 11 p.m. until the morning shifts displace him. If there is no Duty Manager the Night Manager is in charge of the whole property.Responsible for the Front Office and arranges the daily accounting. Depending on the size and structure of hotels, Night Audits, Night Porters etc. support the Night Manager.