Développement des Ventes B2BGestion de l’Équipe CommercialeGestion des Offres CommercialesAnalyse et Reporting

Gérant et dirécteur general du cabinet de consulting Coach and rekrut.Specialisé dans la formation le coaching et le recrutement

In charge of Development of new strategies to attract new costumers.Fallowing the daily performances among the company

Team leader : building a new team and adjusting the need of operation according to the manpower

In charge of the training and operations : developing the training Manuel also the procedures according to the needs of the trainee.Developing new strategies to attract new costumers.Fallowing the daily performances among the company

in charge of hiring New crew and also in charge of the training and the setup of all doculent CspmOma Omd checklist.Over all ensuring the good start up of the company

Responsible for the day to day delivery of safety & security training to cabin crew, providing direct supervision of cabin crew on board to achieve and maintain compliance according to Air Arabia corporate standards and international safety and security legislation.•Lead safety & security training delivery for a large cabin crew community 120 crew ensuring emergency procedures and safety on board is compliant with the airline standards and regulations, directly improving the culture and awareness of risk on board.• Responsible for the instructional delivery of the training programmes for cabin crew, including checks required on board to assess emergency equipment, catering and other specific equipment reducing the risk of significant aircraft incidents.• Instrumental in the achievement of air safety compliance with the annual audit programme • Lead the delivery of First Aid training across the cabin crew community • Crew Resources Management Training.

•Led & managed a team of cabin crew on board ensuring a harmonious team environment whilst delivering excellent service to customers.•Responsible for on board adherence to security and health & safety requirements and maintained the highest standards compliant with the airline requirements and all other relevant legislation.•Ensured compliance with all corporate policies and procedures in accordance with company policies and airline regulations.• Acted as an ambassador for the airline and a role model to crew and colleagues and customers and adhering to our high uniform standards and personal grooming.

Interacted with a wide variety of people from a broad range of cultures, forms a major part of the Cabin Crew role. I was able to relate to others, showing a passion for delivering excellent customer service and balanced confidence and professionalism with a friendly, approachable manner exceeding and anticipating customer expectations.

•Managed staff performance and conducted appraisals•Responsible for working practices, recruitment and condition of employment, in parallel delivering specific training on company tax