_ I'm Fouad hagag ,a Fresh graduate from Faculty of tourism and hospitality management Luxor University ( Tourist guideines departmen)_ I have experience in public relations , running pages on social media platforms, data entry _ I offer advice on recruitment , interviews, LinkedIn ,and CV _ I'm Interested in publishing job opportunities and grants._ I do session cooperate with Student activities in PR, LinkedIn,CV._ I always try to improve my skills , develop my self , participate in Events , build a strong network of relationship , and build strong personal branding.🌟 Achievements & Activities- 🏆 **University Champion: Twice awarded first place for excellence in preparing scientific research.- 🤝 Youth Empowerment: Participated in the Skills Development Program under the Mishwary project by the Ministry of Youth and Sports and UNICEF.- ✍️ Career Preparation: Completed resume writing, job search, and interview workshops at UCCD Luxor University.- 🚀 Entrepreneurial Spirit: Engaged in entrepreneurship workshops with the Entrepreneurship Club at Luxor University.- 🏛️ Cultural Enrichment: Trained at the Luxor Museum of Ancient Egyptian Art, deepening my appreciation for history and culture.- 👥 Leadership: As President of the Student Union at Luxor University in 2022, I led a team of 20 students, organized events, and increased student engagement by 30%.🔑 Key Skills:- 📊 Excel- 🔍 Research Preparation- 🧑🤝🧑 Leadership- 🎉 Event Organization- 🤝 Team Collaboration- 📋 Project Management- 🧠 Problem Solving- 🗣️ Public Speaking- 💬 Communication- 🗓️ Strategic Planning- 🏺 Cultural Awareness- 💡 Entrepreneurship- 📝 Resume Writing- 🎤 Job Interview Skills- 📣 Student Engagement- 🏗️ Community Building- 🚀 Initiative and Drive- 🤔 Analytical Thinking📞 Let's Connect! Fouad Hagag Gomaa!+002 01099941540 fwadhjaj83@gmail.com
Freelance
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Customer Service SpecialistFreelanceCairo, Cairo Governorate, Eg
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Tour GuideLuxor Museum Nov 2022 - PresentLuxor, Egypt- Conduct engaging and informative guided tours of the Luxor Museum, providing visitors with historical and cultural insights about the exhibits.- Offer detailed explanations about the museum's artifacts, collections, and their historical significance to enhance visitors' understanding and appreciation.- Tailor tours to accommodate the interests and needs of different visitor groups, ensuring a personalized experience for each audience.- Address questions and provide additional information as needed, drawing from extensive knowledge of Egyptian history and archaeology.- Encourage interaction and discussion among visitors to foster a deeper connection with the exhibits and the museum's themes.- Monitor tour group movements to maintain a safe and orderly environment within the museum premises.- Continuously update knowledge of new exhibits, museum policies, and historical research to ensure accurate and current information is shared.- Support the museum's events and educational programs by providing guided tours or presentations as needed.- Represent the museum positively by maintaining a courteous and professional demeanor at all times.- Gather visitor feedback to help improve tour experiences and contribute to the museum's ongoing development efforts.
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Customer Service SpecialistFreelance Jul 2024 - PresentLuxor, EgyptValue added:- Provide Support: Respond to customer inquiries via various channels promptly and courteously.- Resolve Issues: Address and resolve customer complaints and problems efficiently.- Maintain Product Knowledge: Stay updated on products and services to provide accurate information.- Process Orders: Assist customers with order placement and ensure timely delivery.- Manage Accounts: Update and maintain customer account information.- Collect Feedback: Gather and report customer feedback for service improvements.- Document Interactions: Keep detailed records of customer interactions and resolutions.- Collaborate with Teams: Work with other departments to meet customer needs.- Problem-Solve: Identify root causes of issues and implement solutions.- Participate in Training: Engage in training to enhance skills and knowledge.- Meet Performance Goals: Achieve targets for customer satisfaction and response time.- Promote Products: Identify opportunities to cross-sell or upsell products.- Provide Technical Support: Offer basic troubleshooting for product issues.- Retain Customers: Implement strategies to encourage repeat business.
Fouad Hagag Gomaa Education Details
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Tourist Guidance
Frequently Asked Questions about Fouad Hagag Gomaa
What company does Fouad Hagag Gomaa work for?
Fouad Hagag Gomaa works for Freelance
What is Fouad Hagag Gomaa's role at the current company?
Fouad Hagag Gomaa's current role is Customer Service Specialist.
What schools did Fouad Hagag Gomaa attend?
Fouad Hagag Gomaa attended Luxor University.
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