Fouad Touma Email and Phone Number

Business development advisor for the Greater Montreal and North Shore RegionsConseiller Developpement des affaires pour la région du Grand Montréal et la Rive-Nord

- In charge of managing a team of cutomer relations associates, developping their aptitudes and skills through the sharing of expertise, and counsel. - Recognized for tripling the center`s net volume in financial credit and savings products, as well as, new membership results, after only one year of management- Led and assisted in the negotiation and development of partnerships, as well as, the organisation of numerous community activites in the West-Island of Montreal which include : " Feed the front line during a pandemic, bottle drives and food drives, financial workshops and seminars, virtual networking events etc.- Created and adopted different tools in order to facilitate visibility, as wel as, mutually beneficial relationships in the West-Island area- recognized for holding the highest employee satisfaction rating in 2020

 In charge of managing Sales team in the Montreal West-island area, Developing Network, Partnerships, and memberships. Mandated to lead negotiations, plan events, create visibility and enhance reputation, putting the cooperative's mission and core values at the forefront. Recognized for leadership and performance; exceeding expectations in the yearly evaluation for 2015, and expected for 2016 In charge of building partnerships, developing customer relations, and creating awareness regarding the cooperative’s core values, multi-transit platform, as well as, being a key player in the launch of Desjardins’ pilot retail banking concept Led presentations given to honored guests of Desjardins’ former president, dignitaries of German financial institution, ‘’DZ Bank’’, regarding the cooperative’s current and future directions and developments. Involved in community events, such as, Montreal’s ‘’Melkhite’’ festival, Montreal’s Moroccan festival; required to publicly present the added value, impact, guidance and assistance offered by Desjardins to young professionals and entrepreneurs, including new Canadian arrivals, in educational institutions and seminars. Working closely with different foundations, organizing events to raise funds and awareness for matters such as muscular Dystrophy. Appointed to lead committee held by internal partners, in order to explain in detail and standardize banking procedures and member relations. Given responsibility to coach and assist peers in the acquisition and development of key skills by being assigned as team leader in the everyday work environment, as well as, branch openings in the greater Montreal area.

Extensive knowledge of company products, recognized for outstanding achievements in the year 2012, disbursing and managing an average of 20 million in lending products yearly, and achieving 200% of sales objective Accreditation of personal and business for self limitsIn depht understanding of importance liquidity, solvency, profitability, cash flow analysis and interpretation.Recognized for demonstrating leadership, being an exceptional team player, and mangement skills, put in charge as senior staff on week ends in a 7 day branch