Fouad Enba Email & Phone Number

Alexandria, Egypt

• Reporting to Operations Director• Manage key performance indicators, reviewing them quarterly with employees and developing KPIs to drive business results.• Managing a team of 140 employees, including 1 Deputy Manager & 5 Supervisors• Oversee and direct the activities of the Alexandria Port Logistics Center's operations team, which runs the Single Window initiative, digitizing the customs clearing processes.• Work along with the customs authority to plan daily import and export customs declaration procedures for Alex Port.• Create & oversee the operations while closely collaborating with customs officers and adhering to Egyptian government rules.• Help in putting any new customs laws into effect in compliance with the Customs Authority & Customers• Overseeing and leading multiple teams, including call center, customer service, import, and export teams.• Set up and oversee customer complaints, operations, and contact center activities by properly allocating work and automating process flow.• Create and implement management reports and KPIs to track employee performance. Discuss performance reviews, corrective action, and individual employee performance.

Alexandria, Egypt

• The role entails lecturing on professional diploma.• Oversee student projects for graduation.• Take part in the exclusive AAST events.• Participant in the Department Advisory Council for Transport Logistics

Cairo Governorate, Egypt

• Reporting to Supply Chain Manager• Managing Team of 25 employees, 2 Supervisors• Import• Oversee solutions for Bounded Warehouses to prevent more Demurrage payments.• Negotiate contracts with truckers, customs brokers, and Shipping Lines.• Oversee documentation collection process for approvals from the MOH and all banks.• Manage and oversee the Customs Clearance procedure with Brokers till the ultimate delivery to WH.• Export• Evaluate the most suitable Carriers, Vessel Route, and Rate for every destination, considering the transportation expenses from the Factory WH to POL, and provide a cost comparison for each one.• Oversee various kinds of containers, specialized tools, and unusual setups, such as ISO and Flexi tanks.• Manage the loading plan and conditions in conjunction with shipping lines, port offices, truckers, and WH to ensure that every container can board the vessel on time.• Manage export support programs and correspondence with export councils.• Business Intelligence• Produce reports and visualizations on company’s performance.• Put innovative techniques for data analysis into practice.• Examine client files to make sure that data is collected and used properly.• Offer Excel VBA programs, procedures, and reports.• Spot chances to enhance procedures and tactics.• Manage the data's deployment to the data warehouse.• Create guidelines and protocols for data collecting and analysis.• Achievements:• Save 90% of demurrage of import shipments caused by issuing orders over bank limits before the fluctuation exchange rate, using a new save & cost-effective method to store cargo in a bounded WH & rent outside containers to cross stuffing cargo into rented containers then return S/L Containers empty without any extra demurrage.• Improve handling process of IMO (Hazardous) Cargo to reduce delays payment of truck standing outside port Gates waiting for Vessel anchoring to gate-in in ports.

Cairo, Egypt

• Reporting to Logistics Manager• Leading Team of 76 Workers, 5 Employees & 3 WH Leaders• Overseeing Egypt's warehouse and logistics operations• Managing 2 Owned Warehouses (3000 SQM), 1 Rented WH operated by us (6000 SQM), 2 rented WH operated by 3PL supervised by us (3000 SQM & 2000 SQM) Total 14000 SQM, Then New Owned WH 16000 SQM built in New factory.• Examining shipping orders to find what must be transported, gathered, or dispersed.• Manage all over the road deliveries through TMS.• Conduct complete warehouse optimization, plan the layout of the warehouse and the amount of space needed to prevent loss or damage.• Maintains inventory data entry, variance reconciliation, and monthly physical counts.• Investigate reasons of damaged or missing shipments and make required adjustments. • Balance the delivery of high-quality services at a reasonable cost while avoiding financial risk; and optimize distribution by setting up efficient routes.• Oversaw and directed operations to guarantee that service to sales targets, brand stores replenishment plan, and dealer satisfaction were all met.• Achievements:• Stock accuracy 100%• Same day order delivery• No outstanding small orders more than 3 days• Maintain Logistics Cost less than 3%

Cairo, Egypt

•Oversee supply chain operations and communicate with stakeholders, including as manufacturers, raw material suppliers, and customers. With the return of items.• Overseeing the customs clearance procedures and shipments (incoming and outgoing).• Prepare the technical report and value rating study of the temporary set-free customs and drawback systems; • Manage the process of these systems with complete awareness and contact with the Ministry of Trade and Industry (Industrial Control Authority).• Manage export support programs and correspondence with export councils.• Achievements:• Reduce Loss from 36% to 2% of running Export project by Enhanced cost efficiently.• Solve outstanding issues of temporary set free customs & Drawback.• Solve outstanding issues with Export support programs.

Cairo, Egypt

• Process purchase orders for Middle East and Africa (MEA) plants, considering all prerequisites such as validating the material group number, tax codes, freight charges, etc.• Examine foreign suppliers according to their manufacturing and distribution capacities, price, quality, selection, service, support, availability, and dependability as well as their record and reputation.• Keep track of all purchase-related paperwork, such as commercial papers, inquiry packets, price, delivery, and summary updates, security permission forms, and internal control documents. You should also keep accurate pricing and lead times.• Oversee open orders, which include PO closure, vendor follow-up about delayed delivery, problems with price, etc.• First-level assistance with vendor-related inquiries about payments and purchases.• Take control of blocked invoices, including concerns about prices and site end user receipts.• Oversee credits, exchanges, returns, and claims in accordance with the credit claims method and work plan. • Create and uphold policies and customer service level agreements (SLAs).• Drafting, overseeing, and negotiating purchase contracts with suppliers; finalizing confidentiality agreements as needed.• Achievements:• No outstanding orders more than 3 days• Solving all payment issues for MEA region• Automation projects of Repetitive process• Blocked Invoices Tool:• Resolve 74.2% of blocked invoices automatically.• Send E-mails Automatically to concerned persons.• Show real reasons for remaining Blocked invoices on system.

Master'S Degree, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, International Economics & Foreign Trade, Good