• Set the marketing plan.• Developing a pricing strategy that maximizes profits and market share identifying new customers. • Supporting sales and lead generation efforts. • Identify the most appropriate message, and execute these strategies.• Understanding and developing budgets, including expenditures, research and development appropriations, and ROI and profit-loss projections. • Developing and managing advertising campaigns.• Organizing company conferences, trade shows, and major events. • Building brand awareness and positioning. • Evaluating and maintaining a marketing strategy. • Directing, planning and coordinating marketing efforts. • Communication of the marketing plan with the management. • Researching demand for the organization's products and services development. • Evaluating competitors (Competitor’s Analysis). • Handling social media, public relation efforts, and content marketing. • Executing strategic tasks and monitoring outcomes. • Preparing reports and marketing presentations. • Producing the necessary marketing materials. • Developing and implementing internal brand management strategies. • Conducting marketing research to identify industry trends and commercial opportunities.

• Set the digital marketing strategy.• Manage the website launching and the ongoing development process.• Manage the Content Management System (CMS) and provide training to all concerned employees.• Manage and maintain the company’s social media presence across all digital channels.• Develop and monitor campaigns and campaigns budget. • Planning digital marketing campaigns, including web, SEO/SEM, email, social media, search, and display advertising.• Measuring and reporting on the performance of all digital marketing campaigns• Evaluate important metrics that affect our website traffic and target audience.• Research competitors, analyze and forecast future sales and performance trends.• Stay up-to-date with the new trends in digital marketing, latest technologies, and best practices.Ensure internal alignment by providing training to all concerned employees on digital marketing strategies.• Work with the team to brainstorm new and innovative marketing strategies. • Oversee and manage all contests, giveaways, and other digital projects.• Liaise with delivery companies and other media agencies whenever needed.

• Discover the new ways for businesses to engage with existing audience and attract new ones by evaluating the current marketing strategy.• Suggest or implement improvements in areas like SEO, social media, email marketing, and website design.• Coordinate content platforms such as website and social media platforms• Improve business site’s Google ranking by suggesting new keywords, analyzing and optimizing web pages. • Overseeing SEO Activities Social Media Pages Campaigns Insights, Campaigns, and Website Analysis

Eduware is the leading provider and integrator of comprehensive technology-based products and services for the learning organization in Lebanon and in the MENA region.• Organizing sales visits• Attending client meetings• Demonstrating / presenting products• Achieving sales targets• Establishing new business• Maintaining accurate records• Using an existing network of industry contacts to generate new business• Effectively maintaining and retaining existing customers by building long-term relationships• Negotiating contracts• Reviewing sales performance

• Conducting ongoing training for adults• Evaluating effectiveness of training programs, providing recommendations for improvement• Developing and organizing training manuals, multimedia visual aids, and other educational materials.• Developing, organizing, conducting and evaluating training programs• Analysing training needs to develop new training programs or modify and improve existing programs• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills• Conducting follow-up studies of all completed training to evaluate and measure results. • Developing effective training materials utilizing a variety of media. • Creating interactive presentations• Reviewing and evaluating customer needs and designing appropriate course material.

• Handling all digital Marketing Plans and Strategies of the firms in the Holding• Rebranding and Restructuring the Firms’ Identity and Products/Services• Coordinating with Project Managers to put the Plans• Social Media Pages Management• Website’s SEO • Website and Social Media Content Creation

-Involved in all Marketing planning campaigns in the agency.-Propose and implement new marketing ideas-In charge of all digital and Social Media marketing platforms in the agency.-Web administrator of the official website of the company.-Coordinate and follow up of all requests received from media. -Post sale follow up with customers to get feedback.-Coordinate with products Head regarding market needs and new products.-Update Product and Marketing Head about new releases products and packages. -Execute and analyze results of advertisement and Marketing Campaigns-IT support for staff who are not well knowledgeable about technology.

Technology Trainer and taking charge of Community Project (Extra-Curricular Project for students) and Computer Fair Project (Co-Curricular project for students) at Eduware (Technology in Education Firm) -Technology Trainer of Teacher-Preparing Training Materials-Preparing Interactive Exams-Preparing Learning Profile of Studetns.-Coordinator of the Co-curricular project-Coordinator of the Extra-curricular project

Social worker , concerned in interviewing for data collection, as well as, I was a supervisor and a mediator between the manager of the project and the Data Entries.