Fowad Alvi Email & Phone Number

Mississauga, ON, CA

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

• Managing store inventory levels to ensure proper rotation of product sales by merchandising accounts on a weekly basis resulting in minimal out-of-stock issues and 3% sales growth weekly.
• Attaining high levels of customer satisfaction by maintaining customer service expectations through open communication and problem resolution resulting in healthy working relationships.
• Innovating marketing strategies of products to sales growth and introduction of new products to market resulting in successful launches of 25 new product offerings, including but not limited to, within the Coca-Cola.
• Training new hires through teaching fundamentals of day-to-day activities for efficient workflow, team growth, and individual integration resulting in success stories of 2 new hires over the course of 1.5 years.
• Assisting Sales Lead in weekly schedule management, payroll activities and day-to-day management of work force resulting in being promoted to the Lead Hand position

Mississauga, ON

• Managing new client accounts by maintaining good customer relations and introducing new products to be sold within stores resulting in an upward of $60,000 monthly sales
• Modelling payment structure for clients to ensure a healthy growth of company sales, as well as supporting our customer’s growth resulting in minimal payment delays and overall customer retention and satisfaction.
• Effective communication with clients to ensure high standards of customer service and problem resolution resulting in positive feedback provided to my direct manager.
• Routine follow up with stores to promote merchandise and introduce new products resulting in a 90% product penetration across accounts with our portfolio of 200 offerings.

Toronto, Canada Area

• Responsible for opening/closing of store and daily reconciliation of cash and products during shifts resulting in an efficient workflow and consistent tallies of till cash to the dime.
• Responsible for coaching new and current staff members, ensuring monthly targets are met or exceeded.
• Assisted customers in selecting appropriate phone plans and devices suited for their daily needs within their budget resulting in customer retention, satisfaction, and referrals.
• Recognized for having the best accessory sales Canada wide during the year 2014

Toronto, Canada Area

Providing customer serviceProcessing Transactions (cash, debit & credit)Stock MerchandiseOpening and closing of store

Mississauga, Ontario

Opening and closing storeProviding customer serviceOperating cash registerStocking merchandise

Mississauga, Ontario

Providing assistance to other employees Installing Programs on various computers Labelling and organizing Hardware Handling employee questions and inquires

Business Administration - Accounting, Business Administration And Management, General

High School Diploma