Michelle Fowler Email & Phone Number

• Wrote an average of 5+ SQL queries daily to build email marketing and SMS marketing audiences
• Managed automated data extensions and marketing Email campaigns in Salesforce Marketing Cloudo Created new data extensions for the Customer Retention teamo Produced marketing Email campaign activations o Created SQL.
• Migrated SMS marketing to Salesforce Marketing Cloudo Imported mobile contacts and created mobile contact automations for future importso Managed automations such as data extract, data import, mobile contact imports.
• Collaboration with various teams to define and answer business questions while prioritizing high value analysis
• Managed workflow in a face-paced environment, including intake, scoping and project plan, execute on deliverables within agreed upon timeframes, managed deadlines, and communications of progresso Worked within the.

Riverside County, California, United States

• Used SQL daily to write queries regarding behavioral health customer serviceso Synthesized large scale data sets to generate insights and recommendationso Independently identified gaps in service provision and.
• Advised Behavioral Health and Substance Use administrators of research findings and articulates insights via data visualizationso Created new SQL Server Reporting Services (SSRS) automated reports
• Designed standard data operations to streamline customer service data from across Riverside County
• Coordinated with county and contracted service providers to obtain accurate consumer behavior data for state reporting
• Collaborated with team members to solve complex data issues, define new data requirements, and streamline data operations

• Wrote a 52-page strategic plan on suicide prevention to serve as guidance for both public and private organizations in Riverside Countyo Analyzed and synthesized data from the CDC, Census, California Department of.
• Evaluated 20 Prevention and Early Intervention Programso Analyzed participants’ performance outcomes with known mental health assessment measureso Supported customer success by ensuring programs remained compliant.
• Wrote a 100-page Community Needs Assessment for Riverside County that combined data from Census, CDC, California Office of Statewide Health Planning and Development, etc. Used to inform behavioral health services in.

• Evaluated 10 Prevention and Early Intervention Programs
• Developed new standardization of data collection procedures for Prevention and Early Intervention Programs
• Prepared evaluation reports to inform program practices

• Identified environmental and internal factors that support program growth in regional markets
• Located specific growth and new marketing opportunities through research and analysis of geographic, demographic, and economic trends in potential AYSO communities
• Created surveys for various AYSO programs and departments

Flagstaff, Arizona, United States

• Conducted program and department level assessments
• Administered, analyzed, and disseminated results of 5 annual student surveys
• Compiled and reported freshman cohort tracking to determine retention and graduation rates
• Participated in the Learning Communities Advisory Council and Strategic Planning Committee
• Worked with university and department leaders and stakeholders
• Organized program planning for Residential Learning Communities, included goal writing, outcome writing, and improving measurement

Master Of Arts - Ma, Applied Sociology

Bachelor Of Arts - Ba, Psychology And Human Development, Cum Laude