Input orders into company system and ensuring that orders are filled correctly and on timeCreate shipping paperwork for outbound deliveriesCheck inventory records to determine availability of requested merchandise.Handle any issues or discrepancies with shipmentsDirect specified departments or units to prepare and ship orders to designated locationsRecommend type of packing or labeling needed on orderCompute total charges for merchandise or services and shipping charges before handing to accounting.Review daily shipment log

Promoted from Randstand (Temp) to Bosch (Permanent) Responsible for answering incoming calls and providing excellent customer service to BMW Connected Drive customers, following program guidelines and call center standards.Respond to incoming calls and other messages from BMW CD customers and provide them with accurate answers and guidelines related to the BMW CD program.Develop customer relationships that contribute to business objectives and promote customer loyaltyResearch and resolve customer questions and issues to ensure customer satisfaction and retentionProcess tickets using a web based system to escalate customer issues as needed

Responsible for answering incoming calls and providing excellent customer service to BMW Connected Drive customers, following program guidelines and call center standards.Respond to incoming calls and other messages from BMW CD customers and provide them with accurate answers and guidelines related to the BMW CD program.Develop customer relationships that contribute to business objectives and promote customer loyaltyResearch and resolve customer questions and issues to ensure customer satisfaction and retentionProcess tickets using a web based system to escalate customer issues as needed

• Perform health-care related tasks, such as monitoring vital signs and medications• Perform housekeeping duties, such as cooking, cleaning, washing clothes dishes, and running errands• Keeps daily records of services provided to assigned clients • Provides excellent customer care to clients

Provide coverage in reception areaProvide quality workmanship of all materials submitted by customerworked in a team environment on projects such as office set-ups, box management ,large print and scanning,etc.Was able to acknowledge items related to Duplicating and Imaging equipment and was able to operate equipment at a high level in a production environment. Used finishing equipment that is used for GBC, Velobinding and 2/3 Hole drillingUsed facsimile equipment and was able to operate such equipment.Used Microsoft office productsBurned of CD's/DVD's.Encrypted and exported electronic files to Flash drivesUnderstood court filing process to coordinate and follow-up with vendor servicesUsed Mailing services such as US Post Office mail services, FedEx and UPS.Operated the FedEx and UPS online software to process and track overnight packages. Performed key operator preventive maintenance on Mail Room equipment and worked with vendors to resolve equipment issues.Maintained the postage meter and ensured that a sufficient level of postage was maintainedMaintained daily logs of all activity.Set up meetings, food services, a/v and related needs in Conference Rooms (keeping supplies stocked; meeting set ups/breakdowns).Ensured that all public areas, including kitchen area were maintained and stockedEnsured adherence to business safety & security procedures.Assisted in cross-training team membersPerformed special assignment assigned by manager.

•Ensures that each guest receives outstanding guest serviceInitiates, monitors, and maintains company standards for merchandising, housekeeping, in-stock positions and guest service.•Maintains an awareness of all product info, merchandise promotions, test merchandise and advertising. Communicates with store management regarding selling trends throughout the store, especially in designated departments. •Communicates guest requests to management•Supervises the daily flow of work for all sales associates in designated departments•Assists in recruiting and developing sales personnel in designated departments

•Deliver accurate pricing through tickets, labels and signs•Maintained a visual appealing area for guests•Resolved guest concerns quickly and accurately•Analyzed past sales figures/trends to anticipate future product needs.•Devised a merchandise plan using the above techniques.Relaying the merchandise plan to the buyer who, in turn, can decide on what products, styles, colors etc to purchase and from which suppliers, at what price.•Devised a contract for the suppliers including quality control, accuracy and flexibility. This is done throughout the season.•Allocated certain amounts of stock, to each outlet, throughout the season. •Once the products are all distributed and put on sale, monitored stock movement, consider markdowns, inter-branch transfers, promotions or clear outs etc.

•Analyzed past sales figures/trends to anticipate future product needs.•Devised a merchandise plan using the above techniques.Relaying the merchandise plan to the buyer who, in turn, can decide on what products, styles, colors etc to purchase and from which suppliers, at what price.•Devised a contract for the suppliers including quality control, accuracy and flexibility. This is done throughout the season.•Allocated certain amounts of stock, to each outlet, throughout the season. •Once the products are all distributed and put on sale, monitored stock movement, consider markdowns, inter-branch transfers, promotions or clear outs etc.•Greeted customers and determined their needs and wants•Discussed type, quality and number of merchandise required for purchase•Recommended merchandise based on individual requirements•Advised customers on utilization and care of merchandise•Provided advice to clients regarding particular products or services•Explained the use and advantage of merchandise to customers•Answered customers’ queries and concerns•Showed the live working of merchandise•Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates•Prepared sales contracts and accepted payment through cash, cheque and credit card

•Perform health-care related tasks, such as monitoring vital signs and medications•Perform housekeeping duties, such as cooking, cleaning, washing clothes dishes, and running errands•Keeps daily records of services provided to assigned clients •Provides excellent customer care to clients

•Greeted customers and determined their needs and wants•Discussed type, quality and number of merchandise required for purchase•Recommended merchandise based on individual requirements•Advised customers on utilization and care of merchandise•Provided advice to clients regarding particular products or services•Explained the use and advantage of merchandise to customers•Answered customers’ queries and concerns•Showed the live working of merchandise•Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates•Prepared sales contracts and accepted payment through cash, cheque and credit card•Assisted in display of merchandise•Maintained sales records for inventory control

• Fold Merchandise • Steam Merchandise • Responsible for organization and maintenance of merchandise in the stock room • Sensor switch merchandise • Hang merchandise • Ensure all product is tagged properly and sensored to company standard • Fill merchandise • Process markdowns • Ability to perform maintenance and cleaning duties as required by Store Management • Maintain a professional appearance consistent with established dress code and image guidelines • Actively support securing company assets through effective Asset Protection standards in compliance with company policies and procedures • Also selling and assist with the fitting room

• Greeted customers and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase• Recommended merchandise based on individual requirements• Advised customers on utilization and care of merchandise• Provided advice to clients regarding particular products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Showed the live working of merchandise• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates• Prepared sales contracts and accepted payment through cash, cheque and credit card• Assisted in display of merchandise• Maintained sales records for inventory control

• Perform health-care related tasks, such as monitoring vital signs and medications• Perform housekeeping duties, such as cooking, cleaning, washing clothes dishes, and running errands• Keeps daily records of services provided to assigned clients • Provides excellent customer care to clients

Assure that the store and its employees communicate the company's heritage and create awareness of the company's charitable events.Completes store operational requirements by scheduling and assigning employees; following up on work results.Develop, train and motivate quality employees in order to achieve store sales and performance objectives.Assure the delivery of outstanding customer serviceMerchandise floor sets and maintain appealing visual merchandised floor daily.

• Assisted in floor moves, merchandising and display maintenance• Communicated customer requests to management• Insured display of jewelry was neatly updated bi weekly • Assisted customers with custom orders that were placed• Helped customers with sales and transactions

• Greeted customers and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase• Recommended merchandise based on individual requirements• Advised customers on utilization and care of merchandise• Provided advice to clients regarding particular products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Showed the live working of merchandise• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates• Prepared sales contracts and accepted payment through cash, cheque and credit card• Assisted in display of merchandise• Maintained sales records for inventory control

• Assisted customers in locating merchandise• Assisted in floor moves, merchandising and display maintenance• Communicated customer requests to management