Facilitated the streamlining of brand identity, ensuring consistency across various touchpoints.Conducted market research and analyzed customer feedback to identify opportunities for improvement.Played a key role in enhancing the client's online presence by optimizing the existing website for improved user engagement.Crafted user-friendly prototypes in Figma, ensuring informative content on the website to provide parents with a clear understanding of the adventure, safety measures, and overall value proposition.

Conducted extensive user research to identify the challenges faced by parents shopping for sports equipment and the specific needs they have when accessing finding the correct gear, shopping for multiple children, and discovering gear within their budget.Analyzed the competitive landscape of existing programs and websites that provide personalized equipment selection, identifying key gaps in services and opportunities for differentiation.Collaborated on a team to iterate on designs, identify the most important features for the website, and develop a user-centered design strategy that would meet the needs of the target audience.Created mid-fidelity and high-fidelity prototypes based on the user flow of the target persona, integrating feedback from user testing and usability studies to refine the user experience.Administered usability tests on both mid and high fidelity prototypes, analyzing user feedback to identify areas for improvement and iterate on the design until it met the needs of the target audience.Successfully delivered a fully-functional website platform in just one week, providing parents shopping for their children with greater access to the resources and equipment they need to succeed.

Activities and societies: Information Architecture | Business Analysis | User Research Studies | User Flows | Persona Development | Wireframing | Low fidelity Mockups | Interactive Prototyping | High Fidelity Mockups

Led a team of 5 UX Designers in a Social Good Hackathon, focusing on supporting students from lower-income backgrounds.Managed a design studio, overseeing a team of designers and collaborating with cross-functional teams to deliver innovative and user-centric design solutions.Created and implemented design systems to ensure consistency in design across multiple teams and projects.Developed and implemented daily, recurring standups to discuss feedback and updates on design iterations and implementations.

Caregiving/Career transition

Updated UI in end-to-end product utilizing Bootstrap, Thymeleaf, and CSS.Modified HTML, Java, JSON, and CSV files using regex to optimize application performance.Attended a JMPC program boot camp to sharpen Java, Spring boot, unit testing, and understanding of the company tools/environment.Worked in an agile software development team, utilizing Jira, to complete various epics while working in conjunction with other JPMC developers on different teams.Investigated inconsistencies in teams application through the use of AWS Athena, glue jobs, and S3 buckets.Updated job knowledge by studying technologies used by the team, business knowledge of the product provided and improving existing software solutions.

Focus on back-end development with an emphasis in Unit Testing, SQL, and REST APIs. Implement algorithms to reinforce correct syntax in product code.Create reports for clients using SQL Server Management Studio.Test and resolve existing bugs and provision campuses through Azure DevOps. Implement procedures through the use of a Technical Design Document.

Focus was on a reactive front-end design as well as back-end development to create a design based on UI and UX strategies. Implementing a software following the application life-cycle base. The cycle includes requirements, design, document, develop, test, deploy, and maintaining an application. Gained the skills needed to create detailed PEDAC, ERDs, and wireframes.Ability to work both independently as well as collaboratively with other team members. Created a Full-Stack application called “Feed Me” to help those with dietary needs find restaurants in the Tampa area. This application used LINQ expressions to sort through data and give the user search options within the restaurants.Designed a unique version of MineSweeper called DropSweeper by using the react lifecycle method and REST APIs.

Ability to work both independently as well as collaboratively with other team members. Drove innovative solutions with the director and coworkers to develop a plan of action for a particular school or student success.Teaching the basics of theatre through challenging and creative classes with a class size ranging from 5-12 students.Helped children with public speaking skills, effective communication, voice projection, and self presentation.Managed expectations in a fast-paced environment and used time management skills to schedule between schools and parents. Planned and prepared a demonstration of student skills at the end of the course.Maintained consistent communication with parents and practiced conflict resolution skills to make sure parens had their inquiries answered and were always informed.

Ensured that the proper diets for each species were understood and that the enclosure met environmental safety standardsWas responsible for training and onboarding 3 new interns on proper zoo guidelines. Worked independently to make sure tasks were completed in a timely mannerCompleted internship research including quizzes, natural history of animals, and enrichment projects. The enrichments needed to be safe, natural, and appropriate for the species.

Taught and prepared lesson plans for children aged 1-3. Maintained good communication between the lead teacher and families. Ensured safety, hygiene, and education of the classroom.

Took customers on a zip-line tour through the mountains of North Carolina. Worked to achieve customer satisfaction, while maintaining high standards of safety.

Worked in a level III residential treatment facility with children ages 13-17. Ensured safety, retained a therapeutic environment, and used behavior management techniques to encourage the emotional well being of the clients.