James Fox Email & Phone Number

London, Ontario, Canada

* Coordinated with various internal and external teams where I oversaw tasks and deliverables for in-game communications, all while ensuring efficiency, strong communication, and a timely manner.* Working with the Live Ops team to build out our in-game events and promotions where I oversaw their testing, implementation, and activation in the game.* Facilitating and driving team discussions on improving internal and external processes, and player-facing issues, with a commitment to delivering a quality product.* Implementing innovative marketing strategies to maximize revenue while upholding the company's values and missions.* Acting as a stakeholder for various processes and changes, tooling improvements, and marketing initiatives.* LCM team took on the role of a product manager where we monitored the performance of events and promotions and how they impacted in-game KPIs.* Worked closely with the player support team and community to monitor player feedback so that we could shape and decide trends and behaviors.

¥ Responsible for the maintenance of presentation of dressing rooms, washrooms, and lobbies;¥ Performed winter maintenance outside the arena on an as needed basis;¥ Responsible for ensuring high levels of customer experience, satisfaction and safety for all those who entered the arena, asked questions and connecting them with other arena support personnel;¥ Required to abide by the policies and procedures as laid out by the Town of Ajax and the Ontario Occupational Health and Safety Act;¥ Maintained daily, open communication with Supervisor;¥ Responsible for the set-up, maintenance and supervision of Community Dance functions as needed.

Provided grounds maintenance and landscaping services to residential, as well as commercial properties• Maintained open communication with Team Leader, while effectively completing daily tasks assigned• Demonstrated an ability to work in a collaborative, team-focused environment• Provided great internal and external customer satisfaction• Proven ability to make decisions independently

¥ Conducted User Research to identify intrapreneurship opportunities within the firm;¥ Organized various focus groups and user interviews as part of the Design Thinking process;¥ Analyzed the external and internal aspect of the business (Industry, competitors, processes, trends)¥ After identifying the opportunity, took part in sketching and designing a webpage prototype to improve customer acquisition and communication;¥ Created professional presentations to present progress to the CEO and other key stakeholders.

• Implemented marketing and advertising campaigns for clients; preparing marketing and advertising strategies, plans, and objectives.• Accomplishes organization goals by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments.• Helped the CEO/Founder through the creation of social media advertisements for clients along with the creation of websites.• Handled the organization of the company through CRM applications.

Bachelor Of Commerce - Bcom, Business Management, Entrepreneurship And Strategy

Through the course of the program, I gained extensive management knowledge to create and direct businesses, manage teams, achieve.

Business Administration

I graduated from a three-year Business Administration program that provides an extensive overview of all the core functions, tasks.