- Manage full-desk recruitment for all corporate roles in Washington and management positions in the Restaurant/Retail sector. Act as the staffing expert, directing procedures and providing ongoing feedback and communication to ensure optimal hires.- Conducts intake meetings with hiring managers to identify job requirements, processes, and key competencies for top talent. Facilitate debrief sessions with hiring panels using an unbiased candidate selection method.- Assist in developing strategic and creative sourcing and hiring strategies. Actively source passive and active candidates using ATS software (Workday), LinkedIn Recruiter, Indeed, ZipRecruiter, Craigslist, Circa, Poached, and Mogul.- Coordinate and conduct phone interviews with candidates, making recommendations to hiring managers for subsequent interviews.- Arrange and facilitate both in-person and virtual interviews for hiring managers, ensuring candidates remain engaged and well-prepared.- Lead the Summer Internship Program, implement candidate experience surveys, and conduct hiring manager interview training sessions.- Ensure final candidates are well-prepared to accept offers and assist new hires with pre- and post-onboarding processes, including collaborating with the IT department for new hire setup.

-Full-cycle Recruiter responsible for high-volume recruiting across multiple departments for roles such as: Internships, Operations, Project Management, Accounting, Engineering, Tech roles like Functional Analysts, AutoCAD Specialists and trade-skilled positions like truck drivers and utility workers.-Sole Recruiter for King County International Airport (Boeing Field) -Sources applicants utilizing tools such as LinkedIN, Indeed, Twitter, Facebook and ATS “NeoGov”. -Generates diverse applicant pools in support of Equity and Social Justice Goals.-Facilitates intake with hiring managers to set recruiting timeline and determine needs of recruitment. -Personally drafts and posts job opportunities to post internally, externally and across multiple social media platforms.-Screens applicants, progress candidates through appropriate steps, sending proper correspondence to candidates and sets up initial phone interviews and final interviews.-Prepares all interview materials for recruiting panels using behavioral based interviewing questions as well as skill based and scenario questions.-Coordinates and schedules diverse panel interviews for both phone and final interview stage. Leads interview debriefs, gathers feedback and is a consultant in final candidate choice.-Negotiates final offer based on skill, experience and position. Extends final offer to candidate and is the main point of contact through onboarding experience in candidate’s first week.

-Full-cycle high volume recruitment for Call Center and Branch positions in roles such as: Branch Management, Branch Sales staff both on platform and teller line, Customer Service Representatives and Customer Service Team Managers. Territories included Washington, Colorado, Oregon and Idaho.-Partners closely with business line leaders to understand market conditions and hiring needs.-Sources candidates utilizing Boolean searches through Indeed, LinkedIn, Taleo, Workday, Twitter and Facebook.-Creates tailored phone interview guides, conducts phone interviews, submits candidates for final interview and conducts follow-up meetings on interview and responsible for negotiating and delivering final offers to candidates.-Responsible for guiding candidates through the onboarding process up until start date including explanation of benefits and supporting any accommodations.-Facilitated hiring events virtually/in-person with local workforce centers, college campuses, and diversity outreach groups. -Achieved top results from candidate and hiring manager surveys. -Collaborated on multiple internal projects such as department training, resume building and monthly/quarterly department meetings.

-Responsible for sales and customer service productivity of all teller staff.-In charge of all branch operations such as documentation, teller proof-work, retention, cash-levels, balancing of ATM and Vault, cash audits branch staff, safe-deposit box inventory and financial instrument inventory to ensure the successful passing of branch audits.-Participated in resume review and candidate interviews, made hiring recommendations, facilitated all new employee onboarding.-Performed daily customer service observations holding each teller to a high performance standard based on Gallup measured customer service goals.-Actively coached and role-played with teller staff on how to refer bank products to clientele and increase sales productivity.-Interact and serve clientele in person and over the phone. Helped clients open new accounts, loans (personal, refinance, auto and mortgage referrals), solving issues, safe deposit creation and updating customer information.

-Provided Gallup measured customer service to new and existing clients.-Build deep relationships with clients by servicing their new and existingaccount needs.- Achieved top banker award for all of 2014 and 2015 which is given to bankers who achieve their top tier product point goal.-Earned an 82% 4-year average for client experience survey results.-Helped achieve four "A" Retail Quality Assurance audits.

Led training programs for new and existing tellers, assisted in creating weekly schedules, contributed to performance reviews, monitored customer service interactions, and exemplified U.S. Bank's standards for excellent client experiences.Authorized transactions, investigated and resolved discrepancies, handled cash counting, executed all fundamental teller duties, managed the cash vault, and coordinated cash shipments.