Verlean Jones

Verlean Jones Email and Phone Number

Customer Service Representative at Comcast @ Comcast
Philadelphia, PA 19103, US
Verlean Jones's Location
Downers Grove, Illinois, United States, United States
Verlean Jones's Contact Details

Verlean Jones work email

Verlean Jones personal email

About Verlean Jones

Energetic and detailed-oriented indiviual with a strong ability to multitask and set priorities.Willing to accept challenges and exceed expectations in career and educational endeavors.Motivated self-starter with time management skills and very results-driven.Seeking an opportunity to work for an organization that will take advantage of my communication skills while expanding my personal and professional horizons.

Verlean Jones's Current Company Details
Comcast

Comcast

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Customer Service Representative at Comcast
Philadelphia, PA 19103, US
Website:
comcast.com
Employees:
60190
Verlean Jones Work Experience Details
  • Comcast
    Customer Service Representative
    Comcast Apr 2013 - Present
    155 Industrial Drive
    Inbound and Outbound ER Escalations. Assist customer with time windows. Change and cancel due dates for customers. Contact contractors from different areas to see if they can get jobs out. Communicate with dispatch/ftc to see if techs can roll back on customers. Email to supervisors in different departments regarding customers accounts.
  • Yang Ming America Corporation
    Human Resource Assistant
    Yang Ming America Corporation Jan 2013 - Present
    Assist human resource manager with meetings and luncheons. Assists visitors to proper location. Ordered supplies, stocked supplie room. Stocked large and small kitchen area. Delivered mail to HR & VP. Answered phones and took messages for HR & VP. Delivered Fed EX and UPS packages to proper departments.
  • Devry Online
    Receptionist
    Devry Online Feb 2011 - Nov 2012
    Answered customers inquiries via email. Followed up on customers emails within 24 hour timeframe.Assisted customers with transactions, billing questions, refunds and promotional codes.Inbound call center fielding 75-100 calls per day.
  • Redbox
    Customer Service Representative
    Redbox Oct 2008 - May 2010
    take approximate 300 inbound calls dailyresolve billing issuesassist customer 's with machine support
  • Sears Holdings Corporation
    Customer Service Representative
    Sears Holdings Corporation Apr 2007 - Aug 2008
    Takes aproximately 200-300 inbound calls dailyresolve billing issues for customer'sassist customer's with unplayable dvdsassist customer's with returning dvds;
  • Kelly Services
    Secretary
    Kelly Services Jun 2002 - Nov 2003
    Answered phones, Dictation, Lotus 123 speadsheets, scheduled meetings, greeted customers, set up interviews.
  • International Village
    Adolescent Youth Coordinator
    International Village Feb 1992 - Aug 1997
  • St. Paul Federal Bank
    Administrative Assistant
    St. Paul Federal Bank Dec 1990 - Aug 1992

Verlean Jones Skills

Customer Service Administration Problem Solving Telephone Skills Fax Call Center Data Entry Typing Outstanding Customer Service Spreadsheets Scheduling Customer Satisfaction Word Outlook Microsoft Office Excel Customer Experience Windows Documentation Teamwork Retail Billing Time Management Promotions Powerpoint General Office Duties Lotus Notes Customer Relations Access Process Scheduler Microsoft Word Call Centers Troubleshooting Interviews Employee Relations Social Networking Recruiting

Verlean Jones Education Details

Frequently Asked Questions about Verlean Jones

What company does Verlean Jones work for?

Verlean Jones works for Comcast

What is Verlean Jones's role at the current company?

Verlean Jones's current role is Customer Service Representative at Comcast.

What is Verlean Jones's email address?

Verlean Jones's email address is mr****@****hoo.com

What schools did Verlean Jones attend?

Verlean Jones attended Benedictine University, Rezin Orr High School.

What skills is Verlean Jones known for?

Verlean Jones has skills like Customer Service, Administration, Problem Solving, Telephone Skills, Fax, Call Center, Data Entry, Typing, Outstanding Customer Service, Spreadsheets, Scheduling, Customer Satisfaction.

Who are Verlean Jones's colleagues?

Verlean Jones's colleagues are Ronald Lewis, Mike Horwitz, Eugene Bartell, Jacob Beiser, Rudolphe C. De Kruyf, Gowtham Viswanathan, Perry Martines.

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