As Lead Project Manager at Musemind, I am responsible for overseeing and guiding the execution of all projects across the organization. By leading a team of project managers, I ensure that operations run smoothly, timelines are met, and deliverables align with Musemind’s high standards of quality and client satisfaction.Key Responsibilities:🚀 Project Portfolio Leadership: Overseeing the entire portfolio of projects, providing strategic direction, and ensuring alignment with business objectives.🛠️ Team Leadership & Mentorship: Leading and mentoring project managers to optimize team performance and ensure seamless coordination across projects.📊 Operational Strategy: Designing and refining scalable project management frameworks to enhance efficiency, transparency, and accountability.🤝 Client Success Oversight: Supporting project managers in maintaining strong client relationships, managing expectations, and resolving high-level escalations.📈 Process Optimization: Continuously evaluating workflows and introducing improvements to ensure high-quality project delivery.✍️ Stakeholder Alignment: Collaborating with internal teams, including design and development, to ensure smooth handoffs and adherence to project goals.Impact:In my leadership role, I aim to enhance operational efficiency, foster a culture of collaboration and accountability, and drive Musemind’s continued success in delivering exceptional UX design solutions to clients.

🌍 Global Leadership: Led cross-functional teams across five geographic locations, ensuring seamless delivery of AI-driven projects.🤖 AI Expertise Development: Built and mentored a team of 10+ AI specialists, significantly advancing the company’s AI capabilities.🤝 Client Collaboration: Partnered with clients to implement tailored AI solutions, driving strategic growth and competitive advantage.🚀 Innovation Initiatives: Championed initiatives like AI Launchpad and CollabAI Hackathon, fostering a forward-thinking culture.📈 Team Management: Oversaw Web Development, Marketing, Design, Product, and Mobile App teams, ensuring collaboration and excellence.💡 Revenue Expansion: Transformed the Marketing Team into a client-facing asset, acquiring 20+ US clients and creating a new revenue stream.📦 Product Development: Led the creation of two successful AI products—CollabAi and TutorGPT—pioneering industry innovation.🎉 Global Events: Organized global AI hackathons, bringing top talent together to amplify innovation and industry recognition.

Led the scaling of the MDS Operations team at Augmedix, achieving a growth rate of over 1000%.• Implemented a Performance Improvement Plan to ensure zero misses on customer service and quality.• Decreased Account Implementation average time from 60+ working days to 10 days, a 600% improvement.

Planning and coordinating

Campus reprsentative

Spoken English and Phonetics