Francis Pena Email & Phone Number

Bradenton, Florida, Us

Provides professional, competent, safe, appropriate patient care with respect to patient’s age, reference ranges and interpretive data. Manages all documentation related to QA monitors, TAT, LIS tickets, downtimes, interface issues as well as accurate data reporting. Assists in implementing new instruments and the building of new tests. Responsible for appropriate interface between instruments and Lab Computer System. Manages Computer System downtimes appropriately to facilitate workflow. Manages communication between the Laboratory and ancillary departments on and off campus sites at our facilities Manatee Memorial Hospital, Lakewood Ranch Medical Center, Fruitville Emergency Department, Sun City Emergency Department and BayShore Emergency Department. Monitors expediency or reports to Physicians, by fax or interface. Manages all aspects of the Laboratory Information System, including but not limited to CAP/Joint Commission /CMS compliance, P&P development and implementation, and system maintenance. Manages configuration/interface projects on all new lab instrumentation. Maintains a professional, cooperative interaction with all hospital departments, medical staff, and the public in keeping with the mission and philosophy of Manatee Memorial Hospital, Lakewood Ranch Medical Center and Freestanding Emergency Department. Demonstrates Service Excellence at all times. Other duties as assigned.

Bradenton, Florida, Us

• Responsible for the daily operations of the MHS Helpdesk and all related computer systems and interfaces.• Generate and distributes reports, maintain data bases, provide level 1 and some level 2 support, coordinate communication between Corp analyst and/or system vendor for troubleshooting of system failures.• Ability to support computer related hardware and software applications used by MHS customers on the LAN/WAN.Able to troubleshoot, maintain, and install software applications on workstations, servers and network devices, remotely as well as in person.• Answer, evaluate, and prioritize incoming telephone calls relating to hardware, software, and networking issues, providing excellent customer service.• Demonstrates Service Excellence at all times.Other duties as assigned.

Sarasota, Florida, Us

• Manage small IT projects• Participate as a team member in IT projects.• Document business requirements, functional and technical specifications, test and cutover plans.• Provide production support for IT systems in the assigned area.• Monitor daily operations for IT systems in the assigned area.• Program and configure systems as required to meet project and production support needs.• Installing and configuring of Computer Equipment and Applications• Monitoring and maintaining Computer Systems, Networks, Server and VoIP System.• Providing support, including procedural documentation and relevant reports;• Provision and De-provision User Accounts• Prioritizing and managing many open tickets from our ticketing system• Testing and Evaluating New Technology;• Supporting the roll-out of new applications;• Following diagrams and written instructions to repair a fault or set up a system;• Monitoring and maintaining Hosting Service• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

Fort Mill, Sc, Us

• Traveling to customers store 100% traveling.• Provide service and customer support during field visits or dispatches• Tie workflow to schedule• Manage all on site installation, repair, maintenance and test tasks• Diagnose errors or technical problems and determine proper solutions• Produce timely and detailed service reports• Document processes• Operate vehicle in a safely manner and use field automation systems• Follow all company’s filed procedures and protocols• Cooperate with technical team and share information across the organisation• Comprehend customer requirements and make appropriate recommendations/briefings• Build positive relationships with customers• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.• Documents, maintains, upgrades or replaces hardware and software systems. Such as Printers, Networks, Access Points, Servers, Computers, etc..• Supports and maintains user account information including rights, security and systems groups.• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.• Determines and recommends which products or services best fit the customers' needs.• Relies on instructions and pre-established guidelines to perform the functions of the job.• Works under immediate supervision.

Bradenton, Florida, Us

• Repair iPhones (Screens, Batteries, Home Buttons, Etc.)• Troubleshoot Customer Computers• Virus Removals• Data Transfer• Data Recovery• Laptop Screen Repairs• POS Technician

Atlanta, Georgia, Us

3 Month Contract.Installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, networks and peripherals. Relies on limited knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a project leader or manager, though some ingenuity and flexibility is required.

Sarasota, Fl, Us

Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision.

Sarasota, Florida, Us

This is Travel Club Membership. Anything from Airfare to a trip around the world.• Travel Agent on all levels• Translator• Sales• Renewals

Bachelor Of Applied Science (Basc), Information Security / System Administration

Associate Of Science (As), Information Technology