Fred Phelps, Dsl Email & Phone Number

Lilburn, Georgia, United States

12 Grade ELA

Develop course syllabi and instructional materials for online delivery in collaboration with the department chair. Teach online courses and facilitate online discussions, providing feedback and grading assignments in a timely manner.Provide support and guidance to students through email, video conferencing, or other online communication tools. Collaborate with other faculty members to ensure course content and assessments align with departmental and university-wide learning outcomes.Dissertation/ reader/ chairResponsibilities will include but not be limited to administering dissertation courses in accordance with the assigned schedule, providing detailed feedback, mentoring/challenging students to grow intellectually and spiritually, maintaining contact with students to advise on matters related to academic achievement, attendance, and behavior, and maintaining/reporting grades and attendance in accordance with university policies.

Duluth, Georgia, United States

Customer service: Assisting existing clients, by updating passwords on Waystar billing platforms.Customer CallsData Entry

Snellville, Georgia, United States

• Identifying hardware and software solutions • Troubleshooting technical issues.• Diagnosing and repairing faults • Resolving network issues.• Installing and configuring hardware and software • Identify root cause of issues• Providing timely, accurate customer feedback • Set-up and monitor network solutions• Replacing or repairing the necessary parts • Admin support • Providing procedural documentation • Managing multiple cases at one time.• Testing and evaluating new technologies • VPN setup and monitoring

Atlanta, Georgia, United States

Assistant to Dean in support of Strayer Academic mission, along with LRC responsibilities• Works with campus staff and other departments to support investigation and resolution of student issues.• Assists Campus Dean with new student consultations and advising• Assists Campus Dean with creation and tracking of cases in 360.• Assists with preparation of all campus-based events including New Student Orientation, student appreciation, and student honors recognition events.• Tracks ground class enrollment activity.• Provide outstanding customer service to students and staff as demonstrated through responsiveness, helpfulness, friendliness, professionalism, and in depth product knowledge.• Career service liaison with local community employer vendor for students • Assist student’s with database research via Strayer library• Distribute promotional material relevant to Strayer academic support and career services• Point of contact for alternative ways to earn credits toward graduation• Special project with OPM group: research and create job aids to assist HBCU faculty to teach online• Special project with Strayer Library: Review and update Strayer Writing Standards citations.• Review and analyze library sites for relevancy to Strayer disciplines. ITProAct Technology Solutions, Help Desk Office

Greater Atlanta Area

Budget and Funding, and capital reporting analysis. Supported Capital Planners and Market Managers by processing funding request via Business Plan Data bases and Business Plan automation.Performed Capital Reporting and Analysis, managed the process of funding, budget request for Capital spending with 24 Markets across the U.S.Audited and prepared timely and accurate monthly invoices for the B2B customer base. Also researched and provided root cause analysis on variances from monthly GL Reconciliation. Responsible for accurate and timely invoices for Local and Long- distance telecom services and coordinated system software fixes with system engineers, resolving billing issues and departmental training.Leader and liaison with various departmental groups assisted in establishing process and procedures for support on new products impacting post billing invoices as well as organizational training.

Greater Atlanta Area

• Directed staff of 25 volunteers• Managed 4 different school age life lesson curriculums for 150 children • Trained staff on sanitation and safety issues working with children • Managed $10,000 yearly budget for supplies and snacks and events• Recruited and assisted in scheduling volunteers • Performed background checks for teachers and parents • Coordinated community outreach events i.e. children’s local hospital• Partnered with Toys -4-Tots to distribute toys in the local neighborhood • Preformed other duties as assigned • Volunteer with International Children’s Ministry Network (Orange)• Coordinated training with parents and teacher volunteers• Taught children ages 2-18 life lessons, along with positive morals and values• Facilitated performing arts activities with teens

Doctoral, Organizational Leadership

Strategic Leadership

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Apha Chi Honors socieity, Gold Key Award

Bachelor Of Science, Social Work

Activities and Societies: BSU, concert choir, gospel ensemble