Fernando Ponce Suero Email & Phone Number

Cracow, Małopolskie, Poland

Cracow, Małopolskie, Poland

Cracow, Małopolskie, Poland

o Managed internal processes and tools improvement portfolio, following up with workstream leaders on their deliverables & workstream statuso Facilitated monthly presentations and reports for country tribe leaders, providing comprehensive updates on various streams within the portfolio. Discussed progress, strategic directions, synergies, and roadmapo.

Cracow, Małopolskie, Poland

o Facilitated and coordinated the work of the technical team using Kanban framework, emphasizing cross-functional collaboration.o Traced investigation progress and reported it during daily meetings with fault managers, demonstrating effective communication.o Organized and participated in task force meetings to address complex and high-priority issues.

Cracow, Małopolskie, Poland

o Provided technical support for the team, offering assistance and guidance as needed.o Diagnosed and resolved hardware, software, and network problems for customers' end users.o Coordinated and managed relationships with vendors, ensuring effective communication and collaboration.o Escalated problems to resolver teams when necessary for prompt.

Cracow, Małopolskie, Poland

o Provided diagnosis and resolution for hardware, software, and network problems experienced by customers' end users.o Escalated issues to resolver teams as necessary, ensuring prompt attention and resolution.o Maintained the incident ticket database, ensuring that incidents were appropriately categorized by priority, state, and SLA requirements for.

London

o Managed suppliers and administrative tasks related to procurement and operations.o Maintained records of wastage to track and minimize losses.o Conducted weekly stock counting to ensure accurate inventory levels.o Managed cash balance and banking transactions as needed.o Provided briefing, communication, and training to the team to ensure clarity and.

London, Reino Unido

o Managed operations in the Till & Juice Section.o Provided customer service to ensure satisfaction and resolve any issues promptly.o Acted as Team Member Trainer for the newcomers.

Madrid

o Conducted market research for website planning and structure, ensuring alignment with market needs and trends.o Engaged in copywriting for various platforms including websites, flyers, newsletters, and CRM emails.o Reviewed final graphic designs, communicated with clients, managed diaries, and handled administrative tasks as needed.

Zafra

o Creating and managing of customer databaseso Dealing with customs issueso Copywriter: website content, corporate brochure

Badajoz, España

o Payment control.o Invoices.o Budgets.o Customer service.o Supplier shipping management.

Badajoz, España

o Bank transfers.o Cash deposits.o Cheques.o Payments; refunds.o Discounts.

Master In Marketing And Market Research: Communication

Strategic Marketing Management. Consumer Behaviour. Sociology of Consumption. Marketing Research. Product and Brand Decisions..

Bachelor Of Business Administration

Financial Accounting. Cost Accounting. Statistics. Business Economics. Macroeconomics. Microeconomics. Economic History. Mathematics..