Francesca Pusateri Email & Phone Number

Florida, United States

• Provides financial analysis and reporting for select business clients’ activities and performance.• Ensures all required approvals in VMS tool are complete per program process flows. Makes recommendations to optimize processes and deliver a high level of customer service.• Supports accurate and timely delivery of invoice files and when necessary communicates delivery to the client.• Reconciles and resolve invoicing requests from clients and program suppliers.• Reconciles… Show more • Provides financial analysis and reporting for select business clients’ activities and performance.• Ensures all required approvals in VMS tool are complete per program process flows. Makes recommendations to optimize processes and deliver a high level of customer service.• Supports accurate and timely delivery of invoice files and when necessary communicates delivery to the client.• Reconciles and resolve invoicing requests from clients and program suppliers.• Reconciles Outstanding Invoice Report (OIR) to ensure prompt payment and resolution.• Improves transactional efficiency, including reducing DSO for collections and oversees the payment process to sub-contractor consultants.• Monitors the accounts receivable and accounts payable department reports to pay third party vendors per the terms of the contract. Notifies appropriate parties of any potential late payments and suggest improvements where applicable.• Maintains records of activity and requests.• Provides a variety of reports, as needed for management, clients and business partners.• Performs root cause analysis of invoicing errors and provides feedback to MSP Finance Manager to avoid similar errors in the future.• Follows standard operating procedures for all activities and reports process flow issues to MSP Finance Operations Supervisor/Manager.• Interfaces with internal/external customers and resolves inquiries with a high level of customer service.• Performs all other duties as requested by Finance Operations Supervisor/Manager.• Participates in special projects and performs other duties as assigned. Show less

• Served as the liaison to leaders from 60+ Seminole Clubs and Chapters around the nation for various financial matters. • Oversees club’s QuickBooks Online accounts, trains club treasurers, runs financial reports, and ensures accuracy of financial information. • Maintained appropriate 501 (c)(3) status with the Internal Revenue Service and individual state non-profit filings.• Filed tax returns annually by required deadlines on behalf of the Seminole Clubs and/or worked with the… Show more • Served as the liaison to leaders from 60+ Seminole Clubs and Chapters around the nation for various financial matters. • Oversees club’s QuickBooks Online accounts, trains club treasurers, runs financial reports, and ensures accuracy of financial information. • Maintained appropriate 501 (c)(3) status with the Internal Revenue Service and individual state non-profit filings.• Filed tax returns annually by required deadlines on behalf of the Seminole Clubs and/or worked with the external auditor to obtain their assistance with filings. Show less

Tallahassee, Florida, United States

• Served as the liaison to leaders from 60+ Seminole Clubs and Chapters around the nation for all financial matters. • Responsible for managing and administering all Seminole Club scholarship funds (both endowed and non-endowed); processing over $140k in awards annually. • Oversee clubs' QuickBooks Online accounts, trains club treasurers, runs financial reports, and ensures accuracy of financial information. • Maintained appropriate 501 (c)(3) status with the Internal Revenue… Show more • Served as the liaison to leaders from 60+ Seminole Clubs and Chapters around the nation for all financial matters. • Responsible for managing and administering all Seminole Club scholarship funds (both endowed and non-endowed); processing over $140k in awards annually. • Oversee clubs' QuickBooks Online accounts, trains club treasurers, runs financial reports, and ensures accuracy of financial information. • Maintained appropriate 501 (c)(3) status with the Internal Revenue Service and individual state non-profit filings.• Filed tax returns annually by required deadlines on behalf of the Seminole Clubs and/or worked with the external auditor to obtain their assistance with filings. • Maintained strong working relationships with FSU Foundation accounting office and consultants on contact with the Alumni Association for handling club financial matters as well as representatives of the Internal Revenue Service to ensure Seminole Club financial documents were submitted accurately and in a timely manner.• Tracked alumni data, total events, stipend utilization, and scholarship giving for year-end reports. • Organized Seminole Club constituent data and ensured it was incorporated into the FSU Foundation and Alumni Association database, protecting confidential information. • Assisted with Alumni Association events such as Homecoming, Commencement, and National Board Meetings. • Coordinated the planning, promotion and execution of events associated with Alumni Association and University Outreach including but not limited to the annual Seminole Club officer's retreat, efforts for membership acquisition, special events, alumni outreach programs, constituency groups, reunions, and homecoming.• Assisted with training and daily managing of interns and graduate assistants. Show less

Tallahassee, Florida, United States

• Part of the gift processing team handling payments from members online through Blackbaud CRM database, daily mail, and by phone call.• Took information and charge credit cards following Payment Card Industry standards. • Processed automatic payments for memberships, pledges, donations, facility rentals, event tickets, and payroll deductions.• Provided daily reports of deposits and transactions for accounting department and keep monthly files organized and up to… Show more • Part of the gift processing team handling payments from members online through Blackbaud CRM database, daily mail, and by phone call.• Took information and charge credit cards following Payment Card Industry standards. • Processed automatic payments for memberships, pledges, donations, facility rentals, event tickets, and payroll deductions.• Provided daily reports of deposits and transactions for accounting department and keep monthly files organized and up to date.• Completed the process of running the membership processor and correcting memberships errors, specifically those memberships that have not upgraded/downgraded correctly.• Exported and sent out acknowledgement letters to donors to use for their taxes. • Handled refunds and adjustments when necessary.• Maintained the biographical profiles of members, including contact information and relevant relationships to other current and potential members. • Provided consistent customer service to constituents with questions about memberships or brick purchases.• Communicated and worked with direct team members and full Alumni Association staff. Show less

Fsu Bookstore

• Worked in the textbook department stocking and organizing books, completing rental returns and buybacks, handling store transfers and chargebacks, etc. • Helped find books requested by professors for courses and shelving them for the semester.• Helped students locate their textbooks and put in special orders when out of stock.• Managed the information desk answering the phone and helping guests’ specific needs.• Compared return shipment paperwork to credit memos received from… Show more • Worked in the textbook department stocking and organizing books, completing rental returns and buybacks, handling store transfers and chargebacks, etc. • Helped find books requested by professors for courses and shelving them for the semester.• Helped students locate their textbooks and put in special orders when out of stock.• Managed the information desk answering the phone and helping guests’ specific needs.• Compared return shipment paperwork to credit memos received from sellers to check for discrepancies.• Trained associates and teach them the bookstore’s policies.• Helped out the cashier or online order department when necessary.• Time management skills strengthened working during college. Show less

Chicago Sports Depot - Guaranteed Rate Field

• Worked almost every White Sox home game, other college and community sports events, and some non-game days as a cashier. Shifts during games are up to 7-9 hours. The two-floor store has merchandise for the Chicago White Sox, Cubs, Bulls, Bears, and Blackhawks teams. • Developed customer service skills, helped guests find an item they needed and always made sure our guests knew they were valued.• Made sure I was always knowledgeable about the store’s merchandise and locating… Show more • Worked almost every White Sox home game, other college and community sports events, and some non-game days as a cashier. Shifts during games are up to 7-9 hours. The two-floor store has merchandise for the Chicago White Sox, Cubs, Bulls, Bears, and Blackhawks teams. • Developed customer service skills, helped guests find an item they needed and always made sure our guests knew they were valued.• Made sure I was always knowledgeable about the store’s merchandise and locating items.• Built relationships with other employees and worked as a team.• Handled money and operated the register.• Kept the store clean and well-kept at all times and helped with inventory and merchandising.• Managed the custom t-shirt and jersey shop putting in and completing orders. Show less

Chicago, Illinois, United States

• Worked for this restaurant at the annual Taste of Chicago Festival • Answered any questions about the festival guests may have.• Ticket collector, prepared food & served food to guests.

Chicago, Illinois, United States

• Volunteer position during summer camp. • Watched over 100 children ages 5-12 participating in various sports, activities, art projects, swimming, reading, and field trips once a week. • Made sure the children were always safe and having fun.• Earned 180 service hours each summer.

Bachelor Of Science - Bs, Finance

Activities and Societies: Alpha Phi Omega Service Fraternity Phi Eta Sigma (Honor Society) FSU CHAARG C.H.I.C.S Service Club Garnet & Gold.

Education record

Activities and Societies: National Junior Honor Society Freshman Mentor's Club Best Buddies Yearbook Committee Smiles Service Club Student.