Eric Freeman Email & Phone Number

Georgia, United States

Augusta, Georgia, Us

LIVE UP TO THE HYPE!

Alpharetta, Georgia, Us

At RaceTrac's corporate office

Atlanta, Ga, Us

Austin, Tx, Us

Atlanta, Ga, Us

Responsible for product delivery and effective team coordination to deliver the necessary software solutions to clientsCollaborated with Project Managers to plan internal design, development, testing, and support efforts for over 6 different clientsResponsible for business case development, project and program management, design development and estimates, and software development and delivery, and coordinating teams across multiple departmentsMastered specific systems and business processes of each client to most effectively integrate required solutions into their existing workflowsEstablish and effectively manage client relationships through achievable expectations, establishing timelines, and ensuring successful product delivery

Charlotte, North Carolina, Us

Member of an Agile team developing a global flight planning engine capable of efficiently routing a flight path plan for commercial and private pilotsLed team standup meetings and successfully leveraged Agile/Scrum practices to avoid duplicating effort, ensuring fast compute times, and rapid team developmentWorked closely with Product Owner, Project Manager, and Scrum Master/Agile CoachDemoed new software features added to stakeholders; focused on being able to speak on any feature of the platform, not specifically the features I had been working onLeveraged DevOps to put into place software development best practices such as test driven development, code coherence, code reviews, and proper delivery estimatesEmployed Agile development practices daily using Jira, BitBucket, Confluence, Sharepoint, HipChat, Slack, and moreMentored 4 interns, established pair programming practices within the team, and moderately competitive video gaming over lunch

Falls Church, Va, Us

Worked as part of a team to maintain, support, and upgrade the Laboratory Information Management System at the Center for Disease Control’s Roybal CampusTested and approved new LIMS functionality such as Query Buy Example (QBE), Events Manager, File Bulk Update, and the use of QR codes for specimen/file accessioningUtilized SQL queries of the database to determine the scope and specific conditions that were triggering a complex bug affecting specific data fields for monthsBuilt Excel script using Visual Basic to pull data from Outlook email inbox to automatically report metrics confirming StarLIMS email functionality was operating correctlyBrief length of employment due to the company’s contract not getting renewed

Atlanta, Ga, Us

Worked as a scrum master/team lead for development of an internal work tracker as well as coordinating team efforts to ensure successful delivery of work for a major pharmaceutical companyLed a team of 30 developers taking on the role of scrum master, led project update meetings, and led team knowledge sharing meetings to increase overall efficiency of the entire projectSuccessfully led a small group of 4 individuals over a single weekend to accomplish creation of a high volume of master data which would otherwise taken 10 individuals over an entire weekAdvocated for and led the transition of the project from the Waterfall methodology to Agile Scrum framework for over 40 individuals across 3 development centersConverted and built Pfizer Pharmaceutical’s master data from multiple systems (both digital and on paper) into a single, global Laboratory Information Management System (gLIMS) Utilized Microsoft SharePoint to create, store, organize, and retrieve User Requirements, SOPs, training materials, and other essential project documentationPerformed tests and other quality checks in HPALM (formerly HPQC). Assisted in the investigation, implementation, and utilization of software to mass import data into HPALM saving thousands of man hours

Customer service representative at a retail location part time, onsite hardware and software technician, and in-store technicianProvide timely, customer-focused solutions through a broad range of technical issues such as hardware replacement, virus and spyware removal, data backup, and moreTier 1 and tier 2 evaluation of client software and hardware concernsPerform software & hardware diagnostics, installations, and troubleshooting for smaller problems with customers at retail locations

Worked part time as a member of the student help desk to assist students with varying levels of IT issuesConducted software and hardware tasks on over 500 computers across the campus networkPrimary tasks were software installations, updates, and node cloning of PCs, Macs, and Linux systems

Bachelor Of Science (Bs), Computer Science

Education record