Program Manager At Global Network Procurement
As a member of the global Project Management Office (PMO), I was responsible for the governance of Verizon's projects for implementing new circuits, both for clients and internal use. My role also involved, among other things, the management of SLAs, the accounts receivable, and daily operations to ensure Verizon's responsiveness as a telecommunications solution provider.I successfully led the separation of data and voice environments between IBM and Kyndryl for services provided by Verizon. I led and integrated teams from procurement, finance, and contracts, ensuring perfect alignment with the accounts payable system and significantly reducing operational risks for Kyndryl.Additionally, I acted as an integrative element in transformation projects on Telecommunications for AT&T and Verizon globally, which allowed me to constantly expose my intercultural communication skills, especially in the migration of circuits to new technologies, ensuring a smooth and efficient transition. This project involved more than 1500 items, which also required tight controls and documentation of the status of each item, including on keeping the decisions and approval records for each group of circuits, enabling this project to be audit ready and compliant. To ensure transparency and traceability, the project data and the progress tracking of the activities were shown in a PowerBI dashboard.
