Francisco Hernández Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Engaged in B2C consultative sales, meeting with prospective families seeking college counseling services for middle and high school students. Conducted daily consultations showcasing Empowerly’s offerings and demonstrating the value of our services.• Exceeded monthly quota by 50% to 200% consistently, achieving exceptional sales performance monthly and quarterly via personalized touch points to customer base.• Utilized HubSpot to manage client interactions, keeping families engaged and informed throughout the sales process employing diverse communication tools (Aircall, Salesmsg) to maintain consistent follow-up.Key Achievements• Achieved rapid sales success, consistently surpassing sales targets and contributing to team overachievement.• Managed a pipeline of over 250 deals monthly, offering personalized insights and guidance to meet each family’s unique needs.

Dallas, Texas, United States

Provided personalized college counseling services to high school students and their families, facilitating the college admissions process and guiding them towards their academic and professional goals.• Conducted one-on-one meetings with students to develop tailored college lists based on their academic profile, preferences, and career aspirations.• Collaborated with parents to provide guidance and support throughout the college admissions journey, addressing concerns, and providing timely updates on progress.Key Achievements• Assisted students in securing placements in competitive academic summer programs, helping them develop their skills and interests in their field of study.

Dallas, Texas, United States

Built impactful relationships with students through active listening, implementing immediate action, and providing consistent, reliable support in their college admissions goals.• Advised and guided students through the entire college admissions process, from selecting schools to filling out applications, giving them the confidence they needed as they start a new chapter in their life.• Edited, reviewed, and helped students brainstorm their college essay topics for admissions and merit scholarships ensuring content aligned with requirements and accurately reflected the applicant.Key Achievements• Prepared students for future educational paths by encouraging learning exploration and persistence in face of challenges invoking personal and professional growth.• Built a positive support network and addressed specific behavioral and academic problems by working closely with families and fellow professionals.

Actively assisted directors and clients on a daily basis, prioritizing needs with excellent schedule management and communication across all levels of staff.• Coordinated smooth onboarding for new clients by developing and executing professional, engagement-focused plans that provide desired outcomes for both parties.• Grew client accounts with regular servicing, exemplary understanding of issues, and immediate follow-through on solutions.Key Achievements• Spearheaded over 150 senior living community accounts, providing excellent customer service and support ensuring customer satisfaction and high retention rates.• Co-authored the company’s 30-page Churn Playbook with strong attention to detail. Facilitated conversations and processes to mitigate product cancellations while remaining aligned with the company’s vision.

Sherman Oaks, Ca

• Managed upwards of a hundred applicant families as point of contact, fielding phone calls, emails, and school visits • Cultivated strong relationships with prospective applicant families to funnel them through to enrolling into the school• Interviewed prospective parents and students in order to assess admissibility for grades K through 12th• Trained new members of the Parent Welcoming Committee and the Student Ambassador program yearly for their duties• Recruited new student applicants by presenting at numerous local schools and engaging with parents at school fairs • Scheduled all student and parent interviews while overseeing the five-person admission staff schedule online

Sherman Oaks, Ca

Greater San Diego Area

• Instructed Spanish I, II, and III Honors to 4 groups of 25 high school sophomores for two hours per class period• Developed a Project-Based Learning Spanish curriculum to support and enhance the tenants of progressive education • Provided individualized curriculum to students who are under 504/IEP plans for their educational and emotional development

Washington D.C. Metro Area

• Taught Intermediate/Advanced Spanish to high school juniors from all over the country through an intensive curriculum • Looked after and cared for a group of 24 high school boys and girls in the dormitories as residential advisor • Recruited hundreds of high school students to apply for the program; admitted each class after key deliberations

Cambridge, Ma

• Managed 15 high school students in their progress as Junior Counselors at two different summer camps• Advised, taught, and mentored 15 high school students weekly in a series of program activities for their development• Re-created and re-designed the Leaders! program by redefining the position and the outreach it has within SUP

• Developed a series of recruiting efforts through different mediums in order to expose Intern Program for Fall 2012• Created publications, flyers, and advertisements using different programs to expose Office events• Initiated a series of weekly newsletters using MailChimp as the basis of the listserve host

• Supported partnership with the Latino/a community through civic engagement campaigns with volunteer corps• Developed and created reports for evaluations from the HRC Men & Leadership Learning Retreat• Updated databases used for political lobbying for newly designed campaigns to increase minority group voter registration• Wrote numerous blog posts for the HRC’s Backstory Blog online website to educate on diversity news and initiatives

• Increased recruiting efforts by contacting ~200 talented, underprivileged students to inform of financial aid availability• Advised potential applicants and their families regarding both financial aid policies and student life• Organized and led campus tours and information sessions for disadvantaged and low-income youth

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Expressions Dance Company, The Office of BGLTQ Student Life, CityStep

Certificate, Leadership In Enrollment Management

High School Diploma

Activities and Societies: Valedictorian, Associated Student Body President,