Customer Success Coordinator
CurrentCoordinated with cross-functional teams (Sales,Product,therapy providers and the schools we service) to deliver tailored customer success plans, ensuring alignment with customer goals and objectives.Conduct regular check-ins with customers and providers to monitor progress,address concerns, and identify opportunities for growth and up-sells.Developed and maintained strong relationships with customers, understanding their unique needs and challenges and providing personalized support and guidanceReferral management for multiple school districts and well as multiple providers.