Fran G. Email & Phone Number

Operating at a senior level, with comprehensive operational and strategic knowledge of the housing, care and supported housing sector and a commercial aptitude which enables me to deliver new business opportunities and significant growth. I have managed a range of services, as well as being strategic and project lead for Assistive Technology, Adaptations, Mobile Response, Extra care, Safeguarding, Housing and asset Management, Community Alarm Monitoring/Response/lifting, Social Inclusion, Digital Inclusion and Supported Housing. I am passionate about the services we deliver, as well as supporting teams to provide good quality, person centred service delivery. I am also proficient at delivering innovative and cost effective solutions to everyday issues for commissioning teams.Examples of some of my achievements include delivering successful Homecare, Reablement, Rapid Response, Assistive Technology, LD, and Extra Care businesses and projects with turnover of over 6 million per year.My current role is Head of Operations for LQL Northwest, overseeing more than 150 staff to deliver a range of services to over 5000 customers across Greater Manchester and the North West. I am Nominated Individual for the business, which includes homecare, supported housing, respite, rapid response and step up step down services.Skilled in delivering change and motivating a team to achieve customer excellence, as well as developing and delivering policy and strategic plans.