FBC Services providing new Solutions to old A/R ProblemsWhat We DoFran Gregory and Shannon Lewis are the owner/management team and work very hard to bring you the ultimate solutions to your Long Term Care Accounts Receivable processes.We are a consulting company staffed with collection specialists. Eighty percent of our staff members have been office managers and/or held Regional A/R positions. We are not a day-to-day billing company and we don’t try to assign blame for past issues. We help your A/R staff become self-reliant and successful. FBC Services believes the first step to success is good communication. We are team builders.We offer a complete FREE Aging Review, process audits for A/R and admissions including; correction plans, complex collections consulting, training on individual payer types, general billing and collection procedures, daily workflow, month end duties including a checklist to ensure a complete, accurate and timely close, assistance with day to day work during vacations, emergencies and open positions for A/R staff. We customize training to suit your needs.We are knowledgeable and experienced with billing software such as PCC (Point Click Care), Matrix, Keane (especially the older unsupported versions) and offer our services during conversions from one software to another. We assist with loading balance forwards and we keep your aging from increasing during the conversion process and act as the liaison between the software company and your staff.While consulting for your company we provide reports to management on a monthly basis and offer weekly cash calls. When a specific report or analysis is needed, we will provide it within 72 hours of your request. We offer hourly rates, flat rate or percentage on all collection projects.
Listed skills include Accounts Receivable, Long Term Care, Medicare/Medicaid Reimbursement, Medicare, and 24 others.
