Fran Mccarthy Email & Phone Number

Oreland, Pa, Us

Hatfield, Pa

Department Manager Manage purchase orders Market merchandise Manage vendors Organize schedules, create daily work list and projects. Mentor and manage staff of 15 employees. Maintain inventory Create new opportunities for selling and customer relations.

Sales and marketing inventory support

Managed Data Encryption Security project, security Pin review/ Visa review and ResponseConducted due diligence for sponsor banks.

Incorporated effective business strategies to significantly improve customer business productivity, including ATM analysis, resulting in a 5% increase in ATM availability. Established, developed and facilitated training of new equipment and processes; increasing customer satisfaction and improved performance. Transaction volumes increased by 15,000. Utilized project management skills to streamline process and procedures to improve internal and external operations, ensuring compliance while balancing products and services.

 Operations Integration Manager - Coordinated enhancements to Call Center technology, resulting in reduction of call volumes by 25%, reducing cost, increasing efficiency, improving tool performance and improving ATM availability.  Senior Project/Business Analyst - Evaluated monitoring tool, identifying in-efficiencies, recommending improvements while assuring compliance.  Senior ATM Performance Analyst - Maintained ATM availability, vendor relationships, supported Sales/Relationship Managers, created formal customer training in ATM technology resulting in improved performance.

Working On Certification, Project Management

Real Estate

Activities and Societies: Real Estate Institute