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Adelaide And Interstate

We at TDA have a leading edge focussing on high standards of excellence. Government incentives available NOW from Cert II level through to Diploma.Let us pay you to train your staff and benchmark your Company as having fully qualified accredited employees.

Not just quality Training and Assessment - we offer so much more. Experience in all aspects of Management, Business, Retail, Customer contact and Training & Assessment. Traineeships and funding available NOW. Customized training to suit both individual and Company needs. Free Training Needs Analysis. FUN GUARANTEED.

Duties & Responsibilities:- Providing both direction and instruction to a team of (30) employees both in the Finance & Service sections.Ensure on-going Quality Customer Service by scheduling continuous side-by-side and remote monitoring.Development of mutually agreed Key performance Indicators and tracking mechanisms that clearly measure team and individual performance.Coach and counsel Team members in achievement of our goals.Designed and delivered on-going refresher training on the importance of Attitude, voice, listening & questioning skills to ensure that team members provide a high level of customer Service at all times.Ensure that all Company policies are adhered to and that the team has current and accurate product knowledge.Organise pays for all staff members.Responsible for rostering of staff and payroll.Recruiting and Interviewing new staff.Forecasting. Conflict Management Implement continuous 'Lead by example' leadership

Diploma, Certificate Iv Frontline Management

O Levels And The Degree To Leave