Fran S. Email & Phone Number

Currently 24 years old, I reside in São Paulo and hold the position of Product Manager for the travel product at VOLL, a corporate travel agency that is transforming the market. I possess a robust background in Law, advanced proficiency in English, and certifications in Communication, Public Speaking, Negotiation, and Advanced Excel (certified by LinkedIn).With 7 years of experience dedicated to ensuring customer satisfaction at prestigious companies such as Senior Sistemas, BTM Viagens Corporativas, and now VOLL S.A., I bring a wealth of knowledge and expertise to my role.In my current capacity, I lead technical initiatives in the travel modules, working closely with the team to identify improvements, conduct feasibility analyses, and provide strategic business insights. Previously, I managed the implementation team and coordinated implementations for big clients such as EBANX, Banco BMG, Afya Educação, Construtora Andrade Gutierrez, and Nubank, a global project.I also assist in the implementation of Single Sign-On (SSO) and have expertise in managing integrations via API, SFTP, and Webhook.Additionally, I am pursuing a postgraduate degree in Digital Product Management. My skill set includes experience in C-Level negotiations, team leadership, excellent communication, process analysis and creation, CRM expertise, and proficiency with Jira. I have also been involved in the entire sales cycle, from prospecting to post-sales relationship management.I am committed to continuous professional development, striving to further enhance my advanced English skills and learning Spanish, which is currently at an intermediate level.