France Bissonnette Email & Phone Number

I have 25 years of experience in the Information technology industry. My career started in small and medium businesses as a network system administrator and/or responsible of IT teams. In the last 15 years I’ve worked and grown within large businesses that have very complex technological environments and management matrixes. I have a wide range of work experiences providing valuable project and account management experience. I’m seasoned in management and project delivery of a wide range of Information technology solutions. I can adapt quickly to various environments and is known for my abundance of initiative and innovation to manage the resources at my disposal.Demonstrated achievements • Solid knowledge and experience in managing IT services• Solid knowledge and experience in managing IT infrastructures services• 15+ years of experience with Infrastructure and transition project delivery• Ability to manage several projects simultaneously• Is almost always chosen for odd ball project – using a new technology, or setting up software never deployed before• Excellent communicator; leveraging technical, business and financial acumen to communicate effectively with client executives and their respective teams.• Excels in guiding the work of technical teams, articulating project goals and scope, translating business needs into technical terms and preparing detailed work breakdown structures (WBS) • Adept at successfully delivering challenging projects on time and to the customer’s satisfaction even when assigned to projects already in progress with numerous issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.• Have managed projects sizes that range from 500,00 k to 5 million• Is recognized for the high quality of my work, my partnership values and my strong leadership skills• Have experience coaching resources and implementing team improvement initiatives

Listed skills include It Service Management, Itil, Enterprise Architecture, Solution Architecture, and 37 others.