Business Development Program Manager for CRB an AEC firm in the Life Science and Food and Beverage industries. Responsible for coordination of seven Core Teams' Seller-Doers and the development of client and organizational relations. Manages budget & coordination of over 100 events annually to include attendance, exhibits, sponsorship, social media, presentations and client/prospect tracking and follow up. Company liaison with Business Development tools to include LinkedIn Sales Navigator & Industrial Info Resources.

Responsible for marketing or acquisition of real estate for customers

Managed all marketing materials, news letter production, trade shows, budget and proposalsFacilitated Weekly Sales Meetings and created marketing SOPs, CRM training and Pipeline Reporting

Provided technical support and training to internal and external clients. Primary liaison between internal and external customers related to OSS Interconnection. OSS Team Lead on data integration & management of vendor software change management.

Responsible for change management with clients software vendor.

Sprint - Sales Implementations - Project Manager II • Responsible for creation of Sales M&Ps for Long-Distance launch of CLEC service in five states• Responsible for inbound/outbound call initiatives to include communication of programs to representative, call routing, systems and reporting requirements• Responsible for project management of Alpha/Beta test of GTE and SBC to include communication of sales M&Ps, training, call routing, scripting and system requirementsPCS - Vendor Manager• Responsibilities included building an effective vendor relationship for PCS Customer Lo • Managed daily operations of call centers including; ensuring performance results where within metrics, communications of marketing initiatives, accurate reporting, systems, conflict management, continuing education initiatives and business process compliance Order Processing - System Development Analyst• Responsible for the maintenance, updates and issue resolutions of 9 LEC on-line systems• Managed training of internal clients, processing of IDs and passwords, software administration• Finalist software analyst responsible for maintenance, testing and production time linesOrder Processing Representative - • Met all metrics for processing of "issue" orders via 9 LEC systemsSales Representative – Long-Distance Division • Met and/or exceeded all Quality Assurance standards• Top 10% of Sales Force and President’s Club Winner