• Designed ad creatives for local advertising• Orchestrated the local online presence - regularly updated the mission's website and various social media accounts• Monitored ongoing marketing campaigns• Assisted with video editing and content released on social media accounts

• Established new accounts and created memberships resulting in increased loans and earnings for the credit union• Researched and resolved customer issues on personal savings, checking, and lines of credit accounts• Helped customers open and close accounts, apply for loans and make sound financial decisions

• Assisted in styling, cleaning, promoting, and selling women’s hats• Managed cash register• Created a welcoming and inviting atmosphere within the store• Promoted the Gigi Pip mission of confidence, and self-love• Efficiently addressed customer issues to ensure quick and successful resolution• Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service

• Managed customer referrals to help financial services team members capitalize on sales changes• Established new accounts and created memberships, resulting in increased loans and earnings for credit union• Helped customers open and close accounts, apply for loans and make sound financial decisions• Offered every customer exceptional service levels by remaining friendly and professional during every transaction• Researched and resolved customer issues on personal savings, checking and lines of credit accounts• Kept an accurate teller drawer to handle all customer bank transactions

• Contacted staff and customers to retrieve files• Reviewed files to check for complete and accurate information• Processed and routed incoming mail

• Replenished merchandise shelves with items from the stockroom• Opened and closed the store, which included counting cash drawers and making bank deposits• Informed customers about all product lines and services offered by the company• Efficiently addressed customer issues to ensure quick and successful resolution• Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service

• Operated office equipment such as copiers and fax machines• Looked up information with computer programs• Entered information into computer databases• Reviewed files to check for complete and accurate information• Retrieved requested files and delivered to appropriate personnel