Frances Howard Email and Phone Number

Monetary Revisions, 1.5 yrs.: Review, analyze and issue mometary determinations and payment for federal unemployment claims. Changes to incorect SSN's to correct or psedu SSN's. Change effective dates to prior or subsequent quarters. Intra-office comments regarding actions taken while communicating to claimants and employers departmental rules, regulations and unit procedures. Benefit Payment Control, 2 yrs.: Provided requested assistance via telephone, fax or email to persons needing assistance in completing wage request(s) or reporting questionable claim activity. Make decisions on UIC-10 requests based on given and/or availlable information selecting the best alternative action. Obtain and consider all available information when making a decision using management directives.

General Administration: Directing and supervising the day-to-day operation of Youth Services Programs. Planning: Assisted the agency in conducting community-wide needs assessments. Fund raising: Identified potenial funding sources for the agency. Fiscal Management: Monitored and reviewed program expenses to ensure spending was in line budget qualifications. Human Resources Administration: Conducted annual performance appraisals and appropriate staff training. Presented an annual staff development plan to the Executive Director

Served as the representative for the Dunbar Association, Inc., an original Juneteenth Festival Board member. I was the liason for activities that each board member was responsible for completing. We hosted the 1st Ms. Juneteenth Pagent; One of the Parade Committee; and general coordinators of all activities.

Specialized clerical and type setting functions for check orders for banking customers.

Coordinator: Implemented the Council for the Advancement of Standards for Student Services (CASS). Interim Dirrector: On-going community/university network with landlords, maintained contacts with local city officials and community leaders while sustaining local housing availability for students.

Transportation PlannerProgram Administrative Specialist

Hanau, GEKaiserslautern, GE