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Multi-talented, dynamic and extremely focused professional with: extensive experience in retail sales and B2C process lifecycle within the retail industry. Skills include product commodity ordering/management, replenishment/inventory, customer service, client relationship management, human resources/employee relations, strategic marketing. Creation of management and market segment sales strategies that produce sales improvements and deliver process efficiencies to support scalable growth plans. Proven to meet demands of any organization, highly motivated and consistently exceeding expectations with concise attention to detail and distinct ability to proactively multitask, prioritize and meet critical deadlines with enthusiasm. Search to secure an Office Administration role within a progressive organization.
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DispatcherHorizon Freight System Aug 2023 - PresentBoston, Massachusetts, United StatesDispatch drivers and monitor equipment status to ensure pickup and delivery standards are metSchedule and coordinate deliveries, service calls and related activitiesCommunicate and resolve operational issues with drivers and customersEnsure accurate and timely completion of daily and weekly tasksPrioritize the assignment of equipment to customersMaintain positive and encouraging working relations with all drivers and staff
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Central Routing DispatcherClean Harbors May 2021 - May 2023 -
DispatcherNrx Logistics 2020 - 2021 -
Traffic CoordinatorBernie & Phyl'S Furniture Feb 2020 - Mar 2020• Data entry into GERS• Checking on customer orders with Customer Care• Calling customers about drivers’ arrival times• Speaking with drivers about delivery issues• Printing paperwork for delivery teams -
Service DispatcherAmerican Residential Services Oct 2019 - Jan 2020W. Bridgewater, Ma• Dispatching technicians to customer’s houses• Data entry into Total software• Calling customers/ technicians to ensure services are completed to customer satisfaction -
DispatcherMattress Firm Jun 2018 - Sep 2019Franklin,Ma• Dispatching delivery truck routes• Data entry into Dispatch Track/ AX Back Office• Calling customers/ contractors to ensure delivery and customer satisfaction• Basic billing/payroll duties -
Check In/ DispatchSpirit Delivery & Distribution Feb 2018 - Jun 2018Bellingham, Ma• Dispatching delivery truck routes• Data entry into FMS• Checking in trucks, receiving Best Buy product, filling out paperwork in regard to received inventory• Calling customers and making Customer Satisfaction survey calls -
Customer ServiceBig Y World Class Market Aug 2014 - Mar 2018Franklin, Ma -
Seasonal Sales AssociateCharming Charlie Oct 2014 - Dec 2014Foxboro, Ma -
Sales AssociateAuntie Anne'S, Inc. Nov 2013 - Aug 2014 -
Sales AssociateThe Yankee Candle Company, Inc. Oct 2013 - Jan 2014Wrentham, MassachusettsSelling candles and accessories, Stocking shelves, Cashiering. -
InternNhs Print Jun 2013 - Aug 2013363 E. Central Street, Franklin MaAs a sales associate: Answering phones and directing them to the proper recipient, placing internal orders for clients, e-mail marketing, promossional e-mails weekly, filing fulfilled ordersMarketing communications as well as customer service skills were honed due to position. -
Counselor In TrainingMass Audubon Jun 2012 - Aug 2012Norfolk, MassachusettsLeading groups of 5-7 children on nature hikes. Teaching the children about the outdoors and wildlife. Good leadership experience. Childrens' ages range from 5 to 13. -
CashierStop & Shop Jun 2011 - Dec 2011Franklin MaCashiering, Bagging -
VolunteerForge Hill Senior Living Community May 2006 - Aug 2006Franklin, MassachusettsMeeting with residents to see if needs were met. Mail delivery. Assited Activities Director with projects and daily planning.
Frances Jay Skills
Frances Jay Education Details
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Massachusetts Bay Community CollegeMedical Office Administration -
Fitchburg State CollegeCommunication And Media Studies
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Franklin High SchoolN/A
Frequently Asked Questions about Frances Jay
What company does Frances Jay work for?
Frances Jay works for Horizon Freight System
What is Frances Jay's role at the current company?
Frances Jay's current role is Dispatcher.
What is Frances Jay's email address?
Frances Jay's email address is ja****@****igy.com
What is Frances Jay's direct phone number?
Frances Jay's direct phone number is +177448*****
What schools did Frances Jay attend?
Frances Jay attended Massachusetts Bay Community College, Fitchburg State College, Franklin High School.
What are some of Frances Jay's interests?
Frances Jay has interest in Civil Rights And Social Action, Animal Welfare, Arts And Culture, Human Rights.
What skills is Frances Jay known for?
Frances Jay has skills like Communication, Technical Writing, Arts, Social Networking, Marketing Communications, Social Media, Creative Writing, Public Relations, Media Relations, Editing, Marketing, Time Management.
Who are Frances Jay's colleagues?
Frances Jay's colleagues are Julio Alvarado, Dreama Michael, Robert Mcclure, Christopher Cossyleón, Ken Kunz, Timothy Cooper, Harry Largaespada.
Not the Frances Jay you were looking for?
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FRANCES ANN JAY
Scientist Specializing In The Advanced Studies In The Recovery Of Partners/Victims Of People With Narcissism, Dis-Associative Personality Disorder, And Other Mental Illnesses.Desert Hot Springs, Ca -
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