Frances Lawton

Frances Lawton Email and Phone Number

Care Manager @ Acacia Care
Nottingham, GB
Frances Lawton's Location
Nottinghamshire, England, United Kingdom, United Kingdom
About Frances Lawton

• I am a ‘can do’ and highly motivated person, who is trustworthy, reliable and professional at all times. Recognising the importance of maintaining high service standards.• I am a people person, team player with leadership and organisational skills.• Highly customer focused, thrives on exceeding customers’ expectations on an on-going basis by anticipating and proactively addressing their needs.• Can see the customer’s point of view whilst being able to balance this with the company’s commercial interest. The ability to see the bigger picture and how actions impact on the company in a wider context.• Highly flexible, open to change and able to operate in a high pressure environment with many conflicting demands and continuous changes.

Frances Lawton's Current Company Details
Acacia Care

Acacia Care

View
Care Manager
Nottingham, GB
Website:
acaciacare.co.uk
Employees:
76
Frances Lawton Work Experience Details
  • Acacia Care
    Care Manager
    Acacia Care
    Nottingham, Gb
  • Ideal Care Homes
    Deputy Manager
    Ideal Care Homes Feb 2022 - Present
    Nottinghamshire, England, United Kingdom
  • Ideal Care Homes
    Senior Health Carer
    Ideal Care Homes Jan 2017 - Present
    Nottingham, United Kingdom
  • Midlands Homecare Ltd
    Community Care Coordinator
    Midlands Homecare Ltd Jul 2015 - Feb 2017
  • Fonehouse Group
    Deputy Head Of Customer Services
    Fonehouse Group May 2012 - Jun 2015
    Nottingham, United Kingdom
    I manage the Customer Service Department in the absence of the Head of Customer Services, and work closely alongside her when we are together. Ensuring efficient workflow throughout the department and ensuring that our customers have an enjoyable and positive experience. Dealing with customer and supplier escalations whilst understanding the needs of both the customer and the company. I am also involved in employee relations, identifying colleague development needs, coaching and mentoring them to ensure that they exceed company expectations.I have just completed my NVQ level 3 in Management (Advanced Apprenticeship) and have now started on the Level 5 Management NVQ.
  • Fonehouse Group
    Customer Service Advisor
    Fonehouse Group Jan 2008 - May 2012
  • Boots Uk
    Customer Service Representative
    Boots Uk May 2007 - Jan 2008
    Nottingham, United Kingdom

Frances Lawton Education Details

  • Positive Outcomes
    Positive Outcomes
    Human Resources Management/Personnel Administration, General
  • Basford Hall College, Nottingham
    Basford Hall College, Nottingham
  • Trinity Comprehensive, Nottingham
    Trinity Comprehensive, Nottingham
    Gcse
  • Ashley Hunter Training Academy
    Ashley Hunter Training Academy
    Adult Social Care

Frequently Asked Questions about Frances Lawton

What company does Frances Lawton work for?

Frances Lawton works for Acacia Care

What is Frances Lawton's role at the current company?

Frances Lawton's current role is Care Manager.

What schools did Frances Lawton attend?

Frances Lawton attended Positive Outcomes, Basford Hall College, Nottingham, Trinity Comprehensive, Nottingham, Ashley Hunter Training Academy.

Who are Frances Lawton's colleagues?

Frances Lawton's colleagues are Gail Benn, India Toplis, Jesbin James, Fortunato Lucchese, Nicola Davidson, Carmen Medina, Linzi Clark.

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